Amanda Hann
Turnersville,NJ
Summary
Dynamic professional with a proven track developing strong skills in creating supportive and engaging learning environments within educational setting. Excelled in creating engaging learning environments and resolving customer disputes, and enhancing loyalty. Skilled in medical billing and active listening, adept at improving operational efficiency and communication. Adaptable and ready to transition into new field, bringing experience in managing groups and facilitating activities. Aiming to apply these skills to contribute positively to dynamic and collaborative workplace.
Overview
19
19
years of professional experience
Work History
Preschool Teacher
Sonshine Christian Academy
06.2021 - Current
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Established positive communication with parents in daily conversation and formal conferences.
Customer Service Representative
Broadstar Communications
02.2012 - 03.2014
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Medical Biller
PATHS, LLC
01.2006 - 01.2012
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
Education
Associate of Science - Education Adn Biology
Camden County College
Blackwood, NJ05-2006
Skills
- Classroom management
- Classroom organization
- Positive reinforcement
- Customer service
- Active listening
- Data entry
- Insurance claims
- Medical billing
- Insurance verification
Timeline
Preschool Teacher
Sonshine Christian Academy
06.2021 - Current
Customer Service Representative
Broadstar Communications
02.2012 - 03.2014
Medical Biller
PATHS, LLC
01.2006 - 01.2012
Associate of Science - Education Adn Biology
Camden County College
Similar Profiles
Elisa CookElisa Cook
Head Teacher/Office Assistant at Sonshine Christian PreschoolHead Teacher/Office Assistant at Sonshine Christian Preschool
Patti Hatfield-LynchPatti Hatfield-Lynch
Childcare Director/Church Secretary at Ohio County Christian Center/SonShine Inn ChildcareChildcare Director/Church Secretary at Ohio County Christian Center/SonShine Inn Childcare
Hailey ForbesHailey Forbes
Child Caregiver at First Christian School Sonshine StationChild Caregiver at First Christian School Sonshine Station