Amanda Hansen
Maple Grove,MN
Summary
Dynamic Retail Account Manager with a proven track record at Target, excelling in supply chain optimization and vendor performance enhancement. Adept at creative problem-solving and analytical decision-making, I drive business success through strategic planning and effective communication, ensuring timely fulfillment and operational excellence.
Overview
20
20
years of professional experience
Work History
Retail Account Manager - Target
The Bluebird Group
Minneapolis, Minnesota
11.2023 - Current
- Cultivated strong relationships with vendor operations and Target merchandise planning teams.
- Facilitated and analyzed demand forecasts to optimize business performance for vendor and Target.
- Drove supply chain initiatives to enhance on-time and accurate delivery to Target.
- Developed proactive strategies to address in-stock needs and resolve stock issues.
- Evaluated vendor performance metrics, identifying root causes of issues to improve performance.
- Monitored customer purchase orders to ensure timely fulfillment.
- Created and maintained new items in Target’s system for accurate inventory management.
- Provided vendors with weekly sell-through analytics to support business optimization.
Lead Item Data Operations Specialist
Target Corporation
Minneapolis, MN
11.2020 - 11.2023
- Educated, coached, and mentored new hires in new Item Data Specialist positions.
- Identified project needs by reviewing project objectives and schedules.
- Communicated with key stakeholders to determine project requirements and objectives.
- Understood and followed oral and written directions.
- Demonstrated leadership by making improvements to work processes, and helping to train others.
- Worked on various projects in Item Taxonomy, Product Content, Item Data, and Merchandising Support.
- Developed training materials, manuals, procedures, and visual aids to effectively achieve organizational goals.
Senior Item Data Specialist
Target Corporation
Minneapolis, MN
06.2018 - 11.2020
- Managed enterprise item data to enhance guest experience in stores and online.
- Completed item setups within designated service levels by collaborating with merchant teams and stakeholders.
- Prioritized departmental duties using online SharePoint while minimizing email response times.
- Held partners accountable for item data requirements, ensuring accuracy and consistency across categories.
- Collaborated with cross-functional teams to validate and remediate data according to category strategy.
- Oversaw pre/post Target.com launch readiness, addressing troubleshooting and communication regarding launch blocks.
- Developed best practices and process improvements while taking on advanced roles and special projects.
- Coordinated workflows effectively to meet deadlines while maintaining high operational standards.
Training General Manager
Noodles & Company
Savage, MN
01.2006 - 01.2018
- Oversaw up to 30 non-exempt team members, including managers in training, to ensure operational excellence.
- Conducted interviews, hiring, onboarding, and development planning for team members and managers.
- Led new hire orientations, established clear job expectations, and conducted one-on-one coaching sessions.
- Delivered timely, confidential performance feedback and managed performance reviews and merit increases.
- Developed work schedules, weekly sales projections, and processed payroll exceptions in NBO and NCR Back Office.
- Formulated business plans focused on finances, recruitment, and staffing strategies.
- Managed daily cash drawer operations, tracked deposits, and executed daily bank runs.
Education
Accounting + Data Analytics
Normandale Community College
Bloomington, United StatesSkills
- Self-motivated and independent work
- Creative problem-solving
- Task coordination and complexity management
- Organizational and prioritization skills
- Internal auditing expertise
- Verbal and written communication proficiency
- Adaptability and flexibility
- Multi-tasking with urgency and initiative
- Attention to detail
- Analytical skills with accuracy focus
References
References available upon request.
Timeline
Retail Account Manager - Target
The Bluebird Group
11.2023 - Current
Lead Item Data Operations Specialist
Target Corporation
11.2020 - 11.2023
Senior Item Data Specialist
Target Corporation
06.2018 - 11.2020
Training General Manager
Noodles & Company
01.2006 - 01.2018
Accounting + Data Analytics
Normandale Community College