Summary
Overview
Work History
Education
Skills
Health Issues
Timeline
Generic

Amanda Hardisty

Summary

Diligent Hostess with several years of career work within fine dining establishments. Knowledgeable about strategies for handling all party sizes while supporting customer satisfaction goals. Open communicator and skilled planner with excellent problem-solving and multitasking skills.

Overview

7
7
years of professional experience

Work History

Restaurant Hostess

Ritz Carlton Hotel
Dallas, TX
01.2007 - 05.2008
  • Answered customer questions about hours, seating and menu information.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.

Hostess

Hotel ZaZa
Dallas, TX
01.2006 - 02.2007
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.

Hostess Manager

Bistro Inn, Nordstroms At Northpark Mall
Dallas, TX
01.2005 - 02.2006
  • Certified and maintained cleanliness and general upkeep of dining room, bar and other guest contact areas to meet sanitation protocols.
  • Participated on floor during service to set and monitor performance standards and rectify staff or guest issues.

Hostess

Hibiscus Restaurant & Bar
Dallas, TX
03.2004 - 01.2005
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Promotions Associate

97.1 Eagle Radio
Dallas, TX
04.2002 - 03.2004
  • Identified appropriate marketing channels and target customers for campaigns.
  • Maximized advertising efforts by developing content for media relations, corporate communications and social media posts.
  • Tickets sales; Interview guests on site

Data Entry Specialist

321 Studio Computer Services
St. Louis, MO
04.2003 - 01.2004
  • Compiled data and reviewed information for accuracy prior to input.
  • Completed data entry tasks with accuracy and efficiency.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.

Education

No Degree - Pre-Nursing

Brookhaven College
Dallas, TX

High School Diploma -

Warren T. White High School
Dallas, TX
05.1999

Skills

  • Warm and Welcoming
  • Kitchen Staff Coordination
  • Seating Assignment Preparation
  • Front- and Back-Of-House Coordination
  • Reservation Management

Health Issues


Complex rib reconstruction for Pectus Carinatum in 1998

Repeat plastic surgery repair chest 2001

Kidney Removal 2009

Chronic Variable Immune Deficiency 2008


Resultant Medical Disability this explains my lack of work history for the past decade

Timeline

Restaurant Hostess

Ritz Carlton Hotel
01.2007 - 05.2008

Hostess

Hotel ZaZa
01.2006 - 02.2007

Hostess Manager

Bistro Inn, Nordstroms At Northpark Mall
01.2005 - 02.2006

Hostess

Hibiscus Restaurant & Bar
03.2004 - 01.2005

Data Entry Specialist

321 Studio Computer Services
04.2003 - 01.2004

Promotions Associate

97.1 Eagle Radio
04.2002 - 03.2004

No Degree - Pre-Nursing

Brookhaven College

High School Diploma -

Warren T. White High School

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Amanda Hardisty