Amanda Hein
Waconia,MN
Summary
Motivated and ambitious underwriter with expertise in the stop loss industry. Skilled in evaluating risk and loss potential and developing information for new and renewal policies. Team-oriented with success in building relationships with brokers and sales agents to achieve business goals. Perpetually seeking opportunities to refine stop loss knowledge for myself and my employer.
Overview
9
9
years of professional experience
Work History
Senior Underwriter/Underwriter
Tokio Marine HCC
07.2018 - Current
- Analyze and price risk using all available, but often limited, data for new business and renewal accounts.
- Oversee quoting process from receipt to sale; verify accuracy in case setup through policy issuance.
- Manage a $110M+ block of business that includes both new business and renewals; traditional stop loss accounts and captive business.
- Maintain strong relationships with brokers and producers by facilitating open communication and being a quality source of knowledge within stop loss underwriting.
- Negotiate policy terms that align with the objectives of both TMHCC and the client/group.
- Mentor beginner underwriters to foster their professional growth and overall enhance team performance.
Underwriting Assistant III
Tokio Marine HCC
08.2016 - 07.2018
- Reviewed underwriting reporting packages, identifying key information needed for case setup.
- Maintained high levels of accuracy in data entry, often times at a high volume, to support underwriting in their ability to meet client deadlines.
- Responded to client requests via telephone and email and effectively answered questions and inquiries.
- Aided in training new Underwriting Assistants, sharing knowledge of company procedures and systems to ensure their successful integration into the team environment.
Associate Operations Specialist
LifeTrac, Inc
05.2015 - 08.2016
- Processed, reviewed, analyzed, investigated and repriced healthcare provider claims.
- Corresponded with hospitals, physicians, clients and other internal and external areas to resolve claims processing and payment issues.
- Participated in claims system maintenance via contract testing and review of electronic claim repricing guidelines.
Education
BBA - Health Services Administration
University of South Dakota
Vermillion, SDBachelor of Arts - Economics
University of South Dakota
Vermillion, SDSkills
- Underwriting guidelines
- Relationship Building
- Analyzing Data
- Risk evaluations
- Caseload Management
- Customer Service
- Training and Mentoring
- Microsoft Office
Timeline
Senior Underwriter/Underwriter
Tokio Marine HCC
07.2018 - Current
Underwriting Assistant III
Tokio Marine HCC
08.2016 - 07.2018
Associate Operations Specialist
LifeTrac, Inc
05.2015 - 08.2016
BBA - Health Services Administration
University of South Dakota
Bachelor of Arts - Economics
University of South Dakota
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