Summary
Work History
Education
Skills
Timeline
Generic

Amanda Hendrix

CALLAHAN,FL

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable Server offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Work History

Server/Cashier

Bonos BBQ
Jacksonville, United States
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Sandwich Artist/Shift Manager

Larrys Giant Subs
Jacksonville, Florida
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Excelled in every store position and regularly backed up front-line staff.
  • Assisted customers in choosing menu items by providing food complementing information
  • Executed sandwich artistry duties with very low occurrence of errors
  • Trained team members to prepare sandwiches and other items according to instructions
  • Greeted guests, promoted specials and took orders

Server Shift Leader

Dicks Wings And Grill North Jacksonville
Jacksonville, Florida
  • Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Cultivated warm relationships with regular customers.
  • Managed scheduling for servers, maintaining adequate staffing levels while accounting for personal employee needs.

Education

Certificate - Medical Assisting

Ultasound Diagnostics
Jacksonville Fl
2000

High School Diploma -

Sandalwood JR/SR Highschool
Jacksonville, FL
1990

Skills

  • Detail-Oriented
  • Customer Relations
  • Customer Transactions
  • Cooperative Attitude
  • Problem Solving
  • Staff Supervision
  • Employee Training
  • Reliable and Responsible
  • Basic Mathematics
  • Adaptable and Flexible
  • Till Counting
  • Team Leadership

Timeline

Server/Cashier

Bonos BBQ

Sandwich Artist/Shift Manager

Larrys Giant Subs

Server Shift Leader

Dicks Wings And Grill North Jacksonville

Certificate - Medical Assisting

Ultasound Diagnostics

High School Diploma -

Sandalwood JR/SR Highschool
Amanda Hendrix