Summary
Overview
Work History
Education
Skills
Areasofstrengthexpertise
Timeline
Generic

AMANDA HERMES

Morrow

Summary

Organized and independent professional with the ability to effectively coordinate tasks to accomplish projects with timeliness and creativity. Recognized by management for dependability, communication skills, flexibility, attention to detail and willingness to learn new tasks efficiently. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

16
16
years of professional experience

Work History

Child Watch Assosicate/Team Leader

Countryside YMCA
09.2017 - Current
  • Responsible for the safety and well being of the children in the Child Watch area
  • Sign children in and make sure proper procedure is followed by parent/guardian
  • Emphasize quality childcare standards through activities and interaction with the YMCA participants and to create a fun, loving environment where children of members can visit while their parents engage in other activities
  • Model and teach core values of caring, honesty, faith, respect and responsibility


Marketing Manager

SpliceNet
10.2020 - 07.2022
  • Created and managed direct marketing campaigns and customer support for existing and potential customers for cybersecurity
  • Managed workflow between staff, coordinating documents, planning and creative material distribution
  • Bi-monthly coordination for marketing management assessment team
  • Optimized email campaigns to increase open and click-through rates

Sales Associate/Trainer

Folchi's Formal Wear and Fine Men's Apparel
01.2009 - 07.2016
  • Responsible for opening/closing the store and managing inventory control
  • Appointed accountability of creating effective and stylish displays
  • Maintained a high level of product knowledge
  • Designated responsibility to mentor and train new employees
  • Assisted customers with returns, refunds and resolving transaction issues
  • Recognized by manager as well organized and efficient employee

Sales Associate/Trainer

Coach, Inc.
09.2013 - 07.2015
  • Customer Service and Sales driven position with the goal to provide each customer with products specific to their wants and needs while working with diverse cultures
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Helped customers locate products and checked store system for merchandise at other sites
  • Contribute to the success of the store by exceeding personal sales goals and store-wide

Scheduling Specialist

Humana RightSource
12.2012 - 06.2013
  • Generate work patterns for employees in various departments
  • Communicate with management regarding attendance information for scheduled shifts and update information in scheduling software
  • Produce multiple intraday reports regarding production volumes for various departments
  • Maintain scheduling email inbox regarding specific requests from management and associates

Service Coordinator

WorkAbility Network
08.2010 - 12.2012
  • Scheduling and confirming appointments with patients
  • Recognized by management for resolving past-due receivables and following up with patients to solve outstanding issues
  • Data entry of physical exam information and medical records
  • Organizing and maintaining paper and electronic medical files
  • Dissemination of billing and reports

Education

Bachelor of Technical Management, Health Care Administration -

DeVry University
Villa Park, IL
06.2013

Skills

  • Data analytics/management
  • Strong leadership
  • Business development skills
  • Multi-tasking strength
  • Interpersonal skills
  • Creative and innovative thinking
  • Assessing needs of customer or patient
  • Customer acquisition

Areasofstrengthexpertise

  • Self-Motivated
  • Creative and Innovative Thinking
  • Employee Development
  • Strong Leadership
  • Data Analysis/Management
  • Organized and Motivated
  • Interpersonal Skills
  • Customer Service
  • Assessing Needs of Customers

Timeline

Marketing Manager

SpliceNet
10.2020 - 07.2022

Child Watch Assosicate/Team Leader

Countryside YMCA
09.2017 - Current

Sales Associate/Trainer

Coach, Inc.
09.2013 - 07.2015

Scheduling Specialist

Humana RightSource
12.2012 - 06.2013

Service Coordinator

WorkAbility Network
08.2010 - 12.2012

Sales Associate/Trainer

Folchi's Formal Wear and Fine Men's Apparel
01.2009 - 07.2016

Bachelor of Technical Management, Health Care Administration -

DeVry University

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AMANDA HERMES