Amanda Herring
Hudson,ME
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Papa Johns
Stow, OH
07.2023 - Current
Floor Manager
Jurassic Mountain
Medina, OH
01.2020 - 09.2025
Store Manager
Zs Tobacco and Vape
Stow, OH
09.2022 - 07.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Supervision
- Task Delegation
- Staff Management
- Workload Management
- Retail Operations
- Employee Scheduling
- Operations Management
- Customer rapport
- Project management abilities
Certification
Serve Safe Certified
Timeline
Assistant Manager
Papa Johns
07.2023 - Current
Store Manager
Zs Tobacco and Vape
09.2022 - 07.2023
Floor Manager
Jurassic Mountain
01.2020 - 09.2025
Serve Safe Certified