Award-winning Pharmaceutical Sales Specialist with 10+ years in healthcare and benefit management, consistently ranked in the top 10-30% for sales performance. Proven track record in launching new products, expanding market share/volume, and building long-term physician relationships. Expertise spans pharmaceutical sales, managed care strategy, benefits administration, and cross-functional leadership.
Overview
20
20
years of professional experience
Work History
Respiratory Pharmaceutical Sales Specialist (AIR)
GlaxoSmithKline
Toledo, Ohio
02.2022 - Current
Leadership Experience
Regional Managed Care Point Person, 4/2025-Present
Collaborate with national payer market access team, FVP’s regarding market access changes.
Communicate to regional FLL’s and SP’s an aligned managed care message.
Streamline managed care resources.
Regional Recognition Team Lead, 7/2024-Present
Oversee the development and implementation of recognition awards specific to the region. Fostering a culture of recognition within the region.
Lead and manage the team responsible for implementing and maintaining regional recognition.
Interim Regional FLL, 4/2024-4/2025
Strengthen my leadership skills by working with Sales Reps (GSK & Contract) throughout the region (OH, MI, WV).
Regional FLL vacation and leave of absence coverage. Oversee Sales Reps to ensure daily operations run smoothly; train, monitor and motivate.
Chief of Staff, 7/2023-3/2024
Facilitated leadership calls and provide communication between FLL’s and RVP. 2023 & 2024 Regional Meeting Planning Team.
Regional Forecasting, 1/2023-6/2023
Used historical and current regional data to predict future events or trends. Presented findings weekly to leadership.
Strategic Planning & Sales Execution
Provides Scientific Knowledge, Business Acumen, and Customer Engagement expertise to specialist customers.
Maintain knowledge and data which are constantly changing, with respect to therapeutic expertise.
Provide product educational programs and in-services to customers.
Execute strategies and develop tactics to generate sales in priority accounts.
Develops and implements tactics specific to each customer within an account.
Cross Functional Collaboration
Develops and maintains strong working relationships with Territory/Regional Teammates, Marketing, Managers, Medical (MSL/CML), and overlapping teams.
Coaching and collaborating with Territory Teammate to ensure strategies are executed and completed effectively.
Proactively uses AI tools and resources effectively, pre-call planning and HCP insight card.
Effectively manages allocated resources and stays within budget guidelines.
Product launch experience, in collaboration with our vaccine division brought to market first adult RSV vaccine.
Human Resource Manager
Lucas County 911 Regional Council of Governments
Toledo, Ohio
11.2020 - 05.2022
Administer recruitment and selection processes, including the development of job classifications, scoring and evaluation techniques, background checks, selection criteria and salary recommendations to attract the best candidates.
Collaborated with Employee Benefit Representatives and benefit broker in the implementation, and overall management of benefits administration, including employee orientation, employee wellness, and Employee Assistance programs.
Served as a resource to the Executive Director and Board of Directors on employment matters; provides advice, counsel, and support relative to human resources matters.
Developed personnel policies, procedures, manuals, agency work rules and related documents.
Developed and maintained positive working relationships with Board of Directors, Lucas County Executives, County Commissioners, City Fire and Police Chiefs, and all employee groups throughout northwest Ohio.
Assisted supervisors and managers with discipline process, determining discipline level, writing, and administering disciplines.
Represented the Lucas County 911 Regional Council of Governments on a variety of committees related to human resources.
Human Resource Benefit Manager
Curation Foods & GreenLine Logistics
Bowling Green, Ohio
01.2012 - 01.2020
Human Resource Specialist & Benefit Coordinator, 7/2010-12/31/2011
Payroll Administrator, 2/18/2009-7/2010
Human Resource Benefit & Wellness Manager for a successful multi-state produce company that employees more than 1000+ employees.
Compensation, Benefits & Wellness
Manage and Administer employee benefits Medical, Dental, Vision, Life, STD, LTD and other benefit options.
Assisted in the selection of benefit providers and negotiating contract terms to ensure competitive coverage at a reasonable cost.
Worked closely with key clients, overseeing benefit renewals, and ensuring seamless daily operations of group insurance programs.
Oversaw renewal process by organizing carriers (United Health Care, Anthem BCBS, CIGNA, Paramount, etc) responses and follow-ups, collaborated with team members/brokers to strategize and recommend appropriate solutions.
Partnered with internal and external customers (Executive Team, Accounting, IT, Ben/Admin, Carriers, Brokers) to design, evaluate and implement benefit programs.
Worked closely with marketing to support the marketing efforts to promote, communicate and educate employees throughout the year on all the benefit options that are available.
Assisted employees with benefit claims, including investigating issues and resolving discrepancies with insurance providers.
Maintained all benefit records to ensure compliance with state, federal employment laws and regulations related to employee benefits such as HIPAA, COBRA, and ERISA.
Strong understanding of market dynamics, current health care trends, reimbursement landscape, current health care policies and regulations impacting drug access.
401(k) administration, eligibility tracking, audit, distribution of compliance information.
Responsible for increasing 401(k) participation each year by educating and selling employees on the benefit of contributing to the retirement plan.
Human Resource Specialist
IAC
Wauseon, Ohio
01.2006 - 02.2009
Human Resource Administrator, 1/2005-1/2006
Human Resource Specialist for a tier 1 automotive supplier that employed 900+ employees.
Conduct and manage new hire orientation and job fairs. Manage open enrollment annually. Recruit and hire hourly staff.
Conduct monthly audits of the medical, vision, dental and life insurances. Market and organize the yearly flu shot program.
Administer monthly benefit enrollments for recent hires, ongoing changes, and problem resolution regarding benefit questions and concerns.
Discipline investigation and administration of disciplinary actions.
Work with department managers and supervisors to resolve grievances in a timely manner, according to the contract guidelines.
Education
Bachelor of Arts - Psychology, Human Resource Management
Lourdes College
Sylvania, Ohio
Skills
Executing: 1 Achiever, 2 Responsibility & 5 Focus
Influencing: 4 Significance
Relationship Building: 3 Positivity
Awards/Recognition
2023 & 2024 Top 30%, Q4 2022 Top 10%, Q4 2024 Regional MVBP (Most Valuable Behavior Player) Award
Timeline
Respiratory Pharmaceutical Sales Specialist (AIR)
GlaxoSmithKline
02.2022 - Current
Human Resource Manager
Lucas County 911 Regional Council of Governments
11.2020 - 05.2022
Human Resource Benefit Manager
Curation Foods & GreenLine Logistics
01.2012 - 01.2020
Human Resource Specialist
IAC
01.2006 - 02.2009
Bachelor of Arts - Psychology, Human Resource Management