Amanda Hofferber
Brighton,CO
Work Preference
Summary
Operations and Continuous Improvement Leader experienced in transforming underperforming operations into high-performing organizations. Developed over 200 SOPs and reduced incomplete work from 12,000 hours to under 500 hours, driving measurable business results while fostering team development and accountability. Committed to building trust, developing people, and improving processes to enhance operational strength.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Regional Site Operations Manager
Compass Mining
11.2025 - Current
- Lead operations across three mining facilities totaling approximately 45 MW.
- Conducted hiring, performance reviews, promotions, coaching, and discipline while managing KPI reporting, executive presentations, and business reviews to ensure team alignment and operational effectiveness.
- Developed 200+ SOPs and standardized operational processes.
- Strengthened inventory processes to enhance accountability and minimize discrepancies, fostering greater operational ownership.
Program Director
SAS Retail Services
11.2022 - 05.2025
- Led hiring, managed budgeting, coordinated promotions, and strengthened client relationships.
- Reduced incomplete work from 12,000 hours to under 500 hours within six months.
- Directed operations for 122 stores across five states, enhancing support for nearly 200 associates.
Store Director
At Home
11.2021 - 11.2022
- Managed operations of 119,000 sq. ft. retail location generating $10M in annual revenue.
- Optimized payroll and staffing levels, decreasing overtime and turnover while driving sales growth.
- Managed daily store operations and ensured efficient workflow.
- Trained and developed staff to enhance customer service skills.
- Oversaw inventory management and maintained stock levels effectively.
Leadership Progression
King Soopers
Boulder, Colorado
08.2017 - 10.2021
- Promoted from front end head clerk to general merchandise assistant manager to general merchandise manager and ended with grocery manager, overseeing team operations and enhancing store performance.
- Led merchandising, staffing, and inventory management, fostering team development and operational efficiency.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Executed daily store operations with precision at the store.
Education
Life Skills Center SE
Columbus , OHSkills
- Multi-Site Operations
- Operational Excellence
- Continuous Improvement
- KPI ReportingLeadership Development
- Budget Management
- SOP Development
- Data Analysis
- Google Workspace
- Microsoft Office
- Excel
- Slack
- Inventory Systems
- Team Leadership
- Excel
- Conflict Resolution
- Change Management
Selected Career Achievements
- 100% operational availability across 45 MW of mining operations.
- Led regional operations across three sites with 3 direct reports and 6 indirect reports.
- Authored 200+ SOPs, onboarding guides, and operational standards.
- Reduced operational backlog from 12,000 hours to fewer than 500 hours in six months.
- Directed operations supporting 122 stores across five states and nearly 200 associates.
Certification
- OSHA 30
- OSHA 10
- Forklift
- Telehandler
- Scissor Lift
- Pallet Jack
Timeline
Regional Site Operations Manager
Compass Mining
11.2025 - Current
Program Director
SAS Retail Services
11.2022 - 05.2025
Store Director
At Home
11.2021 - 11.2022
Leadership Progression
King Soopers
08.2017 - 10.2021
Life Skills Center SE