Amanda Holland
Coram
Summary
Driven Certified and NYS Registered Pharmacy Technician with 7 years of experience and success in working within fast-paced retail and hospital pharmacy settings. Highly proficient in medication dispensing, inventory management, and oncology pharmacy services. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Certified Pharmacy Technician
Stony Brook University Hospital
08.2019 - Current
- Upheld strict confidentiality standards by safeguarding sensitive patient information in accordance with HIPAA regulations.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control.
Certified Pharmacy Technician - Inventory Specialist
CVS Pharmacy
09.2016 - 09.2019
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Performed regular audits to maintain compliance with state regulations and company policies.
- Coordinated communication between healthcare professionals to ensure seamless patient care transitions between providers or facilities.
- Implemented measures to minimize wait times for prescription pickups, enhancing overall customer experience.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Cashier
Walgreens
06.2015 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
Science Technology & Society
Farmingdale State University
FarmingdaleAssociate of Arts - Liberal Arts And General Studies
Suffolk County Community College
05.2019
High School Diploma -
Longwood High School
Middle Island, NY06.2015
- Pharmacy Technician
Eastern Suffolk Board of Cooperative Education, James Hines Administrative Center
Patchogue, NY06.2015
Skills
- HIPAA Compliance
- Problem-solving skills
- Team Collaboration
- Hazardous Drug Safety
- Interpreting and Processing Medication Orders
- Attention to Detail
- Customer Service
- Prioritization and Organization
- Inventory Management
- Safe Chemical Handling
- Resolving Complaints
- Medication Dispensing
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Registered Certified Pharmacy Technician
Stony Brook University Hospital
08.2019 - Current
Certified Pharmacy Technician - Inventory Specialist
CVS Pharmacy
09.2016 - 09.2019
Cashier
Walgreens
06.2015 - 08.2016
Science Technology & Society
Farmingdale State University
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College
High School Diploma -
Longwood High School
- Pharmacy Technician
Eastern Suffolk Board of Cooperative Education, James Hines Administrative Center