Amanda Hood
Ponder
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Competent Phlebotomy Technician with 10 years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
19
19
years of professional experience
Work History
Lead Phlebotomist / Phlebotomist 2
Wise / Medical City Decatur
07.2015 - Current
- Phlebotomy blood draws, BLDCX, send out tests Quest, Labcorp, Mayo, process Ameripath send outs, fed ex
- Collect urine sample, stool samples, nasal swabs
- Performed EKG
- Ordered supplies
- I've worked in the hospital for 10 years collecting pts from Emergency rooms to 5th floor, across the street for behavioral & rehab pt
- I've worked in Pre-op Assessment for 3 years drawing blood, collecting urine samples, performing EKGs, transporting pts to radiology for Xrays, or transport pts to procedure rooms ,finally to pts vehicle
- Coordinated blood collection procedures, ensuring seamless workflow and patient comfort.
- Improved efficiency by implementing streamlined processes for specimen collection and labeling.
- Trained new staff members to enhance team performance and ensure adherence to protocols.
- Enhanced patient care with compassionate and professional interaction.
- Reduced patient anxiety by providing clear explanations and maintaining a calm environment.
- Assessed patients'' conditions prior to phlebotomy procedures, identifying potential complications or contraindications before proceeding safely with the procedure.
- Developed strong relationships with patients by fostering trust during the blood collection process.
- Centrifuged blood samples as outlined in clinical protocols.
- Provided exceptional customer service, addressing patient concerns with empathy and professionalism.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- I am currently in school for Medical assisting to further my education
Account Receivable Clerk/Receptionist/Payroll
Universal Pressure Pumping
01.2006 - 01.2010
- Company Overview: Yard shut down relocated to Midland, TX
- Yard shut down relocated to Midland, TX
- While i worked here I did
- payroll
- accounts receivable
- yard secretary
- after yard shut down i worked as substitute teacher
Education
Basic - Medical Assistant
Weatherford College /NCTC
03-2025
BLS -
Certified
01-2025
Health Care Training - Phlebotomy, EKG
National Health Care
01.2013
High school -
Paradise high school
01.2000
Skills
- Blood collection
- Patient interaction
- Sample labeling
- Specimen handling
- Patient identification
- Venipuncture expertise
- collecting urine samples
- collecting stool samples
- nasal swabs
Timeline
Lead Phlebotomist / Phlebotomist 2
Wise / Medical City Decatur
07.2015 - Current
Account Receivable Clerk/Receptionist/Payroll
Universal Pressure Pumping
01.2006 - 01.2010
Basic - Medical Assistant
Weatherford College /NCTC
BLS -
Certified
Health Care Training - Phlebotomy, EKG
National Health Care
High school -
Paradise high school
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