Amanda Jackson
Orange City,FL
Summary
Registered Nurse with 10 years of diverse experience in long-term care, acute hospital care, and care management. Expertise in delivering high-quality, patient-centered care and collaborating with multidisciplinary teams to optimize patient outcomes. Strong critical thinking and leadership skills with a focus on improving healthcare resource utilization and guiding patients and families to appropriate levels of care. A flexible, independent worker who integrates seamlessly within teams, consistently overcoming complex case management barriers to ensure effective and resourceful care delivery within the healthcare system.
Overview
10
10
years of professional experience
Work History
RN Care Manager/Clinical Expeditor
AdventHealth Winter Park
04.2022 - Current
- Utilize critical thinking and quick problem-solving skills to overcome complex barriers to safe patient discharges, including issues with insurance authorization, lack of home support, and need for negotiation with post-acute care stakeholders.
- Enhanced workflow efficiency as a Clinical Expeditor by instituting a proactive system for early notification of potential discharges for hospital staff and refining pre-existing collaborative spreadsheet, resulting in streamlined, system-wide communication.
- Independently conducted in-depth daily chart audits for 40 patients, using nursing assessment and clinical judgement to identify factors affecting length of stay and anticipated discharge dates with a view to increasing transparency and proactively addressing barriers early.
- Executed detailed chart analysis to extract critical data impacting hospital throughput, including outstanding diagnostic tests, pending consults, avoidable delays, patients no longer meeting medical necessity. Leveraged this extracted data to independently construct an anticipated day of transition with 85% accuracy.
- Streamline hospital discharge efficiency by liaising between nursing, care management, and hospital provider staff while serving as a leader and content expert on patient nursing care management resulting in optimized collaboration and reduced discharge delays.
- Partnered with hospital directors and operations managers to develop strategies aimed at improving patient outcomes, reducing length of stay, and lowering readmission rates, while collaborating closely with managed care teams, utilization management teams, and patients and their families.
- Utilized digital platforms like the Electronic Health Record and Microsoft Office Suite to seamlessly communicate with clients, vendors, patient families, and stakeholders across various times and locations. Ensured timely coordination of patient needs by leveraging technology for efficient remote communication.
- Established relationships with patients and families to provide education on, develop and implement safe individualized discharge plans.
Employee Health Nurse
AdventHealth Winter Park
03.2021 - 04.2022
- Independently managed and operated the clinical and administrative operations of a one-nurse clinic, ensuring seamless day to day functioning.
- Soley relocated the one-nurse clinic, organizing both clinical and office supplies while ensuring compliance with medication and health record storage regulations.
- Educated hospital staff on proper n95 mask fits, vaccinations regulations, and protocols for blood-borne and airborne pathogen exposure.
- Supported employees in maintaining compliance with OSHA regulations through regular trainings, educational materials, annual mask fittings, TB screenings and auditing of electronic health record for compliance.
- Maintained accurate records of employee health data, ensuring confidentiality and adherence to HIPAA guidelines.
- Played a key role in a mass onboarding event, efficiently processing over 1,000 newly hired employees within two months.
RN Staff Nurse Telemetry/Orthopedics
AdventHealth
03.2015 - 03.2021
- One of the first nurses in AdventHealth Fish Memorial to volunteer to care for patients with Covid-19. Compassionately applied the nursing process with this patient population amidst an ever evolving landscape of care and knowledge of best practice.
- Coordinated multidisciplinary patient care between health services, including laboratory, pharmacy, social services, nursing, radiology, and surgery, to ensure seamless and comprehensive delivery of care.
- Proactively identified potential patient safety risks, taking corrective actions to prevent harm or injury.
- Served as a liaison between patients, families, and healthcare providers to facilitate clear communication and coordination of care plans.
- Assisted physicians during medical procedures including bedside thoracentesis and paracentesis.
- Implemented effective time-management strategies to optimize productivity while maintaining high-quality patient care standards.
- Managed complex wound care cases using advanced skills in assessment, dressing application, and infection control measures.
- Maintained up to date knowledge of nursing care for post-surgical orthopedic patients, ensuring the delivery of evidence-based practices to optimize recovery outcomes.
Career Break for Missionary Work/Travel RN
Medical Solutions, LLC
04.2016 - 08.2018
- Worked as a missionary in Nicaragua for 2 years, dedicating approximately 70 hours per month to teaching the Bible and serving as a source of support to individuals of various backgrounds within the country.
- Continued to gain in-depth nursing experience through various travel nursing contracts with in the state of Florida.
- Gained diversified nursing experience including a measure of ICU and Emergency Department experience while being used a float nurse much of the time.
- Administered medications accurately and safely, reducing medication errors and adverse reactions in the care of PCU level patients.
- Collaborated with physicians to deliver appropriate treatment and resolve errors while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Developed strong relationships with patients'' families enduring critical, complex and life threatening conditions.
- Managed patient caseloads of up to 6 patients, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
RN- Subacute/Long Term Care
Parkview Health and Rehabilitation Center
07.2014 - 02.2015
- Delegated responsibilities to non-licensed clinical staff
- Managed the care of 40 patients on average with a variety of needs including wound care, medication administration, tracheostomy site care and suctioning
- Independently implemented and maintained necessary infection control measures.
Education
Bachelor of Science - Nursing Science
Chamberlain University
Illonois10.2021
Associate of Science - Nursing Science
Daytona State College
Daytona Beach, FL05.2014
Skills
- Independent Work/Self-Starter
- Written and Verbal Communication
- Complex Problem Solving/Critical Thinking
- Electronic Health Record
- Nursing Process
- Discharge Planning
- Utilization Management
- Clinical Data Analysis
- Time Management
- Detail Oriented
- Customer Service
- Case Management
Awards
- Stetson University's Presidential Scholarship & General Chemistry Award
- Voted Most Enthusiastic in University of Florida's Health Care Summer Institute
- Pilot Club of Halifax Area Scholarship
- Voiture #294 Nursing Scholarship
Languages
Spanish
Full Professional
Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balanceFlexible work hours4-day work weekHealthcare benefitsCompany CulturePaid time offTimeline
RN Care Manager/Clinical Expeditor
AdventHealth Winter Park
04.2022 - Current
Employee Health Nurse
AdventHealth Winter Park
03.2021 - 04.2022
Career Break for Missionary Work/Travel RN
Medical Solutions, LLC
04.2016 - 08.2018
RN Staff Nurse Telemetry/Orthopedics
AdventHealth
03.2015 - 03.2021
RN- Subacute/Long Term Care
Parkview Health and Rehabilitation Center
07.2014 - 02.2015
Bachelor of Science - Nursing Science
Chamberlain University
Associate of Science - Nursing Science
Daytona State College
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