Amanda Jaconski
Clementon
Summary
Detail-oriented Billing Specialist with expertise in healthcare billing and clinical research administration. Streamlined billing processes and resolved discrepancies to enhance client relations. Experienced in Microsoft Excel and ERP systems, with a focus on improving financial accuracy and ensuring compliance with healthcare and research regulations.
Overview
5
5
years of professional experience
Work History
Billing Coordinator
Vincera Institute
Philadelphia
12.2025 - Current
- Managed patient billing inquiries and resolved discrepancies to ensure timely payments.
- Processed insurance claims using healthcare billing software to expedite reimbursement.
- Coordinated with medical staff to gather necessary documentation, enhancing billing accuracy.
- Collaborated with various medical practices, including imaging, surgery, rehabilitation, and orthopedics, to streamline billing processes.
- Submitted appeals on behalf of patients for denied claims.
- Kept up-to-date with details of insurance plans and company requirements.
- Processed incoming payments accurately and efficiently using advanced billing software.
BILLING BUDGET AND COMPLIANCE SPECIALIST
Penn Medicine
09.2024 - 12.2025
- Reviewed clinical research budgets and charges for accuracy, flagging discrepancies and inappropriate billings to uphold financial integrity.
- Assisted in developing and negotiating clinical trial budgets, aligning studymilestones with budget calendars to facilitate accurate financial planning.
- Aligned clinical trial billing processes with sponsor agreements and institutional policies, ensuring compliance and reducing risk of financial discrepancies.
BILLING SPECIALIST
Center for Family Guidance
03.2023 - 09.2024
- Resolved billing discrepancies to enhance invoicing accuracy and timeliness.
- Verify patient information to ensure correct billing and compliance with regulations.
- Collaborate with medical staff to resolve billing discrepancies and inquiries.
- Answered customer inquiries regarding billings, payments, account status.
- Improved client relationships through clear communication and prompt resolution of billing inquiries and disputes.
- Maintained reliable billing processes by identifying and correcting billing variances.
CLINICAL RESEARCH COORDINATOR
Jefferson Hospital and University
06.2022 - 03.2023
- Manage a portfolio of active clinical trial grant accounts, ensuring adherence to clinical research protocols and compliance with ICH/GCP and FDA regulations during study visits.
- Customized visit payment trackers according to negotiated budgets to facilitate accurate receivables tracking during clinical trials.
- Tracked accounts receivable, ensured timely invoicing and sponsor follow-up, and processed payments while conducting monthly expense reconciliations to uphold financial stability.
TRAVELING PRESCRIBER ASSISTANT & FRONT DESK
Center for Family Guidance
09.2021 - 06.2022
- Communicated with clinicians to resolve patient concerns and coordinated emergency appointments, facilitating timely patient care.
- Coordinated client appointments and managed scheduling for therapy sessions, optimizing appointment flow.
- Welcomed visitors and clients at reception, providing assistance and information to enhance the overall experience.
- Drafted patient documentation, including notes for school medications and authorized appeals, to maintain accurate medical records.
- Trained and mentored new employees on organizational policies and procedures, enhancing team compliance and performance.
Education
BA - Healthcare Administration
American College of Education
Indianapolis, INSkills
- Medical & Healthcare Billing
- Insurance Claims Processing
- Billing specialist
- Healthcare compliance
- Regulatory Compliance
- Accounts Receivable
- Payment processing
- Financial accuracy improvement
- Financial reporting
- Excel and ERP expertise
- Workflow management
Hobbies and Interests
- Fishing
- Traveling
- Spending time with Family
References
Available upon request.
Timeline
Billing Coordinator
Vincera Institute
12.2025 - Current
BILLING BUDGET AND COMPLIANCE SPECIALIST
Penn Medicine
09.2024 - 12.2025
BILLING SPECIALIST
Center for Family Guidance
03.2023 - 09.2024
CLINICAL RESEARCH COORDINATOR
Jefferson Hospital and University
06.2022 - 03.2023
TRAVELING PRESCRIBER ASSISTANT & FRONT DESK
Center for Family Guidance
09.2021 - 06.2022
BA - Healthcare Administration
American College of Education