Amanda Jennings
Sandy
Summary
Detail-oriented and adaptable individual with extensive experience in retail operations. Known for strong time management and organizational skills, contributing to improved efficiency and productivity across multiple projects.
Self-motivated professional with excellent communication and problem-solving skills. Proven ability to manage multiple projects and enhance team productivity in fast-paced environments.
Results-driven supervisor with a strong track record in enhancing team performance and customer satisfaction. Skilled in training, mentoring, and implementing effective operational strategies to improve workflow and achieve business goals.
Overview
18
18
years of professional experience
Work History
Sworn Docs
Select Portfolio Servicing
Salt Lake City, UT
11.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Supervisor
Bath & Body Works
Murray, UT
07.2018 - 11.2022
- Supervised daily store operations, ensuring optimal customer service and team performance.
- Trained and mentored staff on product knowledge and sales techniques.
- Implemented visual merchandising standards to enhance product presentation and drive sales.
- Analyzed inventory levels, coordinating restocking efforts to maintain product availability.
- Developed scheduling strategies to optimize workforce efficiency during peak hours.
- Resolved customer inquiries and complaints, fostering a positive shopping experience.
- Collaborated with management to identify opportunities for process improvements and employee development.
- Conducted performance evaluations, providing constructive feedback to enhance team productivity and morale.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Merchandiser
Old Navy
Midvale, UT
06.2008 - 01.2021
- Analyzed sales trends to optimize inventory levels and improve product assortment.
- Developed and executed merchandising strategies to maximize product visibility and enhance customer engagement.
- Collaborated with cross-functional teams to implement promotional displays that increased foot traffic and sales.
- Trained and mentored team members on effective merchandising techniques and brand standards.
- Conducted regular audits of merchandise presentation to ensure compliance with company guidelines.
- Utilized visual merchandising principles to create inviting store layouts that improved customer flow.
- Coordinated the setup of seasonal promotions, ensuring timely execution and alignment with marketing initiatives.
- Enhanced operational efficiency by streamlining processes for inventory management and replenishment systems.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Education
High School Diploma -
Highland High
Salt Lake City, UT05-2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Dependable and responsible
- Flexible and adaptable
- Excellent communication
- Critical thinking
- Computer skills
- Calm under pressure
- Organizational skills
Languages
English
Full Professional
Timeline
Sworn Docs
Select Portfolio Servicing
11.2023 - Current
Supervisor
Bath & Body Works
07.2018 - 11.2022
Merchandiser
Old Navy
06.2008 - 01.2021
High School Diploma -
Highland High