Amanda J. Moore
Seattle,WA
Summary
Compassionate Peer Counselor and Applied Behavioral Science undergraduate skilled in trauma-informed care and expressive approaches. Leverages lived experience and reflective listening to support diverse populations in healthcare settings. Focused on fostering ethical boundaries, emotional safety, and collaboration. Seeking a supervised practicum or internship in community or clinical mental health.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Administrative Coordinator
Mobilize Physical Therapy
Seattle, USA
08.2023 - 12.2024
Administrative Supervisor
Therapeutic Associates
Seattle, USA
06.2021 - 07.2023
- Gained experience in back-end billing, insurance, and authorizations while managing day-to-day operations in two busy physical therapy clinics. Acted as primary contact for patients, overseeing scheduling and enhancing patient retention. Point person for patients' billing and insurance issues, as well as posting estimates of benefits into the EMR system while maintaining clean billing hygiene. Handled appeals and corrected billing discrepancies, ensuring accurate financial records.
Bartender
Kips Pub, The Melting Pot, El Borracho, Olafs
Indianapolis & Seattle, USA
01.2010 - 01.2020
- Managed clients facing anxiety, anger, intoxication, or crisis, ensuring safety and professionalism.
- De-escalated conflicts and emotional distress in high-intensity environments through calm presence, boundary-setting, and trauma-aware communication, fostering a safe environment.
- Established trust with diverse populations through active listening and empathetic engagement, enhancing client relationships.
Marketing Team Member
Brand Connections
Seattle, USA
09.2014 - 08.2015
Hair Colorist
Salon Orange Moon
Indianapolis, USA
01.2008 - 01.2010
- Established rapport with clients through active listening and empathy, providing support to individuals navigating stress, grief, relationship challenges, and life transitions in a confidential setting.
Education
Bachelor of Arts - Applied Behavioral Science
Seattle Central College
Seattle, WA06.2029
Associate of Arts - Digital Photography
The Art Institute
Indianapolis, IN01.2016
Cosmetology License -
Aveda Fredrics Institute
Indianapolis, IN01.2007
Skills
- Reflective listening
- Trauma-informed perspective
- Boundary awareness
- Cultural humility
- Crisis awareness
- Drawing
- Painting
- Digital photography
- Process-oriented approaches
- Group observation approaches
- Documentation
- EMR systems
- Scheduling
- Referrals
- Microsoft Office
- Google Workspace
- Zoom
- Telehealth platforms
- Organized
- Receptive to supervision
Professional Interests
- Trauma-informed care
- Counseling relationships
- Community mental health
- Expressive and art-based interventions
- Psychological and social theories of behavior
- Attachment and relational models
- Systems and power dynamics
- Identity, lived experience, and recovery
Certification
Washington State Certified Peer Counselor, HCA - Jan 2025
Timeline
Administrative Coordinator
Mobilize Physical Therapy
08.2023 - 12.2024
Administrative Supervisor
Therapeutic Associates
06.2021 - 07.2023
Marketing Team Member
Brand Connections
09.2014 - 08.2015
Bartender
Kips Pub, The Melting Pot, El Borracho, Olafs
01.2010 - 01.2020
Hair Colorist
Salon Orange Moon
01.2008 - 01.2010
Bachelor of Arts - Applied Behavioral Science
Seattle Central College
Associate of Arts - Digital Photography
The Art Institute
Cosmetology License -
Aveda Fredrics Institute