Amanda Johnson
Pascoag,RI
Summary
Experienced manager with 10+ years in leadership across fitness, retail, banking, and field services. Skilled in operations, compliance, and building strong, high-performing teams.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Bartender
Pascoag Café
Pascoag, RI
08.2023 - Current
- Delivered quality service in a high-volume setting.
- Mixed and served a variety of cocktails and beverages for customers.
- Assisted in inventory management by tracking supplies and equipment.
- Collaborated with kitchen staff to ensure timely food and drink service.
- Trained new bartenders on service standards and cocktail preparation techniques.
- Processed payments accurately and efficiently with POS system.
Store Manager
Zumiez
Warwick, RI
09.2022 - 01.2024
- Hired, trained and supervised 20 associates, exceeding sales and service goals.
- Oversaw payroll, inventory and training.
- Launched and led district wide delivery team. Hired, trained and executed role with highest KPI standards in company nationwide.
- Held nationwide recognition for Omni channel sales.
Supervisor
Aftermath Services
Attleboro, MA
01.2019 - 01.2020
- Directed biohazard cleanup teams with OSHA compliance.
Manager/Visual Merchandiser
Target
Framingham, MA
01.2018 - 12.2018
- Executed merchandising campaigns and trained staff.
Account Manager
Bank of America
Lincoln, RI
01.2017 - 01.2018
- Managed client portfolios and improved customer retention.
Education
Tips Certified -
Tips Alcohol Training
11.2023 - 09.2025
Customer Service Certification -
Rockhurst University
High School Diploma -
Franklin High School
Skills
- Leadership & Team Training
- Customer Experience
- Operations & Compliance
- Conflict Resolution
- Visual Merchandising
- Financial Oversight
Timeline
Tips Certified -
Tips Alcohol Training
11.2023 - 09.2025
Bartender
Pascoag Café
08.2023 - Current
Store Manager
Zumiez
09.2022 - 01.2024
Supervisor
Aftermath Services
01.2019 - 01.2020
Manager/Visual Merchandiser
Target
01.2018 - 12.2018
Account Manager
Bank of America
01.2017 - 01.2018
Customer Service Certification -
Rockhurst University
High School Diploma -
Franklin High School