Amanda Johnson
Stoners Pizza Joint
Springfield,GA
2027
years of professional experience
Dynamic and results-driven professional with extensive experience in customer service and delivery operations at Pizza Hut and Stoners pizza joint. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in cash handling and route management, consistently ensuring timely and accurate service while maintaining a positive attitude.
Work History
Cashier
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained accurate cash drawer through diligent handling and reconciliation.
- Collaborated with team members to ensure timely restocking of merchandise.
- Managed returns and exchanges according to store policies, enhancing customer satisfaction.
- Trained new cashiers on register operations and customer service protocols.
- Greeted customers entering store and responded promptly to customer needs.
Cashier/stocker
- Processed customer transactions accurately using point-of-sale system.
- Assisted customers with product inquiries and store navigation.
- Maintained a clean and organized checkout area to enhance customer experience.
- Collaborated with team members to ensure efficient store operations during peak hours.
- Handled cash, credit, and returns following company policies to minimize discrepancies.
- Identified and resolved customer complaints promptly to enhance satisfaction levels.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Delivery Driver
- Delivered orders promptly and accurately to ensure customer satisfaction.
- Navigated routes effectively to optimize delivery times and fuel efficiency.
- Communicated with customers regarding order status and special requests.
- Maintained cleanliness and organization of delivery vehicle for safety compliance.
- Completed on-time deliveries by choosing best and most efficient routes.
Delivery Driver/manager
3 Years 10 Months- Supervised daily delivery operations, ensuring timely and accurate service.
- Trained and mentored new drivers on best practices and safety protocols.
- Developed efficient routing strategies to enhance delivery speed and reduce costs.
- Implemented performance metrics to monitor driver productivity and service quality.
- Collaborated with kitchen staff to coordinate order fulfillment and delivery schedules.
- Resolved customer inquiries and complaints, enhancing overall satisfaction levels.
- Analyzed delivery patterns to identify areas for operational improvement.
- Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
Education
High School Diploma
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Attention to detail
Time management
Dependable and reliable
Punctual and reliable
Problem-solving
Safe driving
Time management skills
Loading and unloading
Clean driving record
GPS and route planning
Route management
Safe driving record
GPS navigation
Order picking and processing
Map reading and navigation skills
Delivery scheduling
Stocking and inventory
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Cleaning and sanitizing
Team collaboration
Customer service excellence
Money handling
Reliability and punctuality
Cash handling and management
Timeline
Delivery Driver/manager
Stoners Pizza Joint
11.2022 - CurrentRead More
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Effingham County High
High School Diploma
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