Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amanda Jones

Calhoun,GA

Summary

Dynamic Community Manager with a proven track record at Asset Living, excelling in community engagement and operations management. Expert in financial budgeting and reporting, I enhanced tenant satisfaction through effective conflict resolution and staff training. Committed to fostering a vibrant community, I organized events that strengthened resident relationships and improved retention rates.Also Bilingual in English and Spanish

Knowledgeable [Desired Position] with proven track record in fostering robust community engagement and enhancing member satisfaction. Successfully implemented community initiatives that increased participation and strengthened relationships. Demonstrated excellence in communication and conflict resolution skills, contributing to seamless community operations.

Overview

7
7
years of professional experience

Work History

Community Manager

Asset Living
02.2023 - Current
  • Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
  • Produced reports about community activities to keep owners, directors and property managers informed.
  • Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.

Assistant Property Manager

Asset Living
02.2020 - Current
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
  • Kept accurate records of all resident and tenant correspondence.
  • Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.

Leasing Consultant

Strategic Management Group
02.2018 - 03.2020
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
  • Verified tenant incomes and other information before accepting lease applications.

Education

High School Diploma -

Gordon Central High School
Calhoun GA
05-1999

Skills

  • Community engagement
  • Tenant and eviction laws
  • Daily operations management
  • Property inspections
  • Staff training
  • Financial budgeting and reporting
  • Property management

Languages

Bilingual

Timeline

Community Manager

Asset Living
02.2023 - Current

Assistant Property Manager

Asset Living
02.2020 - Current

Leasing Consultant

Strategic Management Group
02.2018 - 03.2020

High School Diploma -

Gordon Central High School

Similar Profiles

CREATE PROFILE
Amanda Jones