Marcus Sias Sr.
Erie,CO
Summary
Results-driven Community Manager with a strong background in team leadership and tenant engagement. Drove community growth through strategic initiatives, achieving top Google review rankings in 2025 and 2026 with a 4.2 average. Recognized with the Rising Star Award in 2015 and the Spirit of Willow Bridge Award in early 2025. Managed day-to-day operations effectively while ensuring compliance with state and local regulations.
Overview
3
3
years of professional experience
Work History
Community Manager
Greystar Property Management
Thornton, CO
03.2023 - Current
- Coordinated community events, increasing resident engagement and satisfaction.
- Developed and implemented targeted strategies that enhanced community engagement.
- Created content for social media platforms to engage the community.
- Managed tenant communications and resolved inquiries.
- Facilitated move-ins and move-outs, ensuring a smooth transition for residents.
- Oversaw lease renewals and conducted property inspections regularly.
- Implemented feedback systems to actively gather and address resident input on community services.
- Achieved tenant satisfaction by managing unit viewings, processing move-ins, and overseeing lease transactions.
- Planned special activities that stimulated facility growth and boosted resident morale.
- Improved NOI through rent growth and expense management.
- Led crisis management efforts to address community concerns promptly.
- Monitored lease and renewal rental rates with leadership recommendations for change implementation.
- Recommended property improvements based on detailed evaluations of current property conditions.
- Established partnerships with local businesses and organizations.
- Implemented loyalty programs to reward active community members.
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs.
- Performed regular maintenance of all social media accounts.
- Developed marketing strategies, resulting in a boost in new resident applications.
- Provided monthly reports on community metrics and progress towards goals.
- Managed multiple projects simultaneously, ensuring deadlines are met.
- Negotiated with vendors and service providers for community events.
- Used communication, negotiation and problem-solving skills to settle neighborhood disputes.
- Oversaw the recruitment and training of new community team members.
- Collected rent and other types of payments from residents, keeping thorough reports on those paying on time and delinquent individuals.
- Compiled reports on website traffic, conversions, and other metrics.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Prepared detailed budgets and financial reports for properties.
- Met with clients to negotiate management and service contracts.
- Met with committees to discuss and resolve legal and environmental issues.
Education
Some College (No Degree) - Physical Education and Coaching
Adams State University
Alamosa, COSkills
- Property management
- Financial reporting
- Project management
- Vendor negotiation
- Data analysis
- Tenant communication
- Community engagement
- Resident engagement
- Community outreach
- Customer relationship management
- Problem solving
- Attention to detail
- Team building
- Effective communication
- Conflict resolution
Languages
English
Professional
Spanish
Limited
Accomplishments
- Top Google Rate in 2025 & 2026
- Greystar Rising Star Award Winner in 2015
- Spirit of Willow Bridge Award Winner in 2025
Timeline
Community Manager
Greystar Property Management
03.2023 - Current
Some College (No Degree) - Physical Education and Coaching
Adams State University