Amanda Justice
Costumer Service
Lockbourne,OH
Summary
My name is Amanda Justice. I have been working customer service since 2015. With nearly a decade of retail/customer service I feel well equipped to provide exceptional service to clients of all backgrounds and handle any situation that may arise.
Overview
2
2
years of professional experience
Work History
Key Holder
Sherwin-Williams Paint Store
Columbus, OH
07.2023 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Professional conduct business with all clients.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Assistant Manager
Journeys Shoes
Dublin, OH
03.2023 - 06.2023
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strategy to increase sales and drive profits.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Make recommendations to customers to ensure satisfactory sales.
- Weekly inventory checks.
Assistant Manager
Claire's Boutique
Dublin, OH
11.2022 - 03.2023
- Ensure clean environment for services provided.
- Stock and organize products.
- Money handling.
- Ensure positive interaction with customers of all ages.
Education
Bachelor Of Science And/with Education Degree - Early Childhood Education
Ohio Dominican University
Columbus, OHDiploma - College Prep
Madison Christian School
Groveport, OH06.2015
Skills
Inventory and Stocking
Problem-solving abilities
Sales proficiency
Task Delegation
Customer Service
Teamwork and Collaboration
Employee Training
Flexible Work Schedule
Interpersonal Skills
Product Sales
Customer Service Management
Cash Handling and Reconciliation
Timeline
Key Holder
Sherwin-Williams Paint Store
07.2023 - Current
Assistant Manager
Journeys Shoes
03.2023 - 06.2023
Assistant Manager
Claire's Boutique
11.2022 - 03.2023
Bachelor Of Science And/with Education Degree - Early Childhood Education
Ohio Dominican University
Diploma - College Prep
Madison Christian School