William Arrasmith
Danville Liquor Barn
11
years of professional experience
Dedicated professional with 11 years in retail, specializing in customer service, inventory management, and task delegation. Proven ability to enhance sales through effective merchandising and exceptional customer engagement.
Work History
Key Holder/ Beer Department Lead
10 Years 11 Months- Managed resolution of customer inquiries and complaints to ensure high levels of satisfaction and retention.
- Monitored sales trends and provided feedback to improve merchandising displays and promotions.
- Assisted in developing employee schedules to optimize staffing levels during peak hours.
- Maintained a clean, organized environment compliant with health regulations for safe shopping experiences.
- Increased store sales by creating visually appealing merchandise displays and product placements.
- Ensured compliance with company policies and procedures, maintaining a safe and secure work environment for all staff members.
- Familiar with Mpower work system doing ordering, cycle counts, negatives, sales tracking, cash management, and Item movement.
- Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Increased sales by providing exceptional customer service and product knowledge.
- Conducted regular product trainings for staff, boosting their confidence and sales capabilities.
- Maintained store cleanliness and visual standards, creating a welcoming environment for customers.
- Maintained focus during busy times and delegated tasks to employees to keep the business running smoothly.
- Managed closing shift responsibilities, focusing on stocking, facing, and cleaning to uphold store standards and presentation.
- Progressed through various roles over 11 years, culminating in a department lead position while managing closing store operations five nights a week.
- Directed operations of beer department for the past 10 years, overseeing sales, ordering, and inventory management.
Education
No Degree - Computer Graphic Design
High School Diploma
Skills
Product ordering
Inventory stocking
Cash reconciliation
Store recovery processes
Cash management
Customer service
Employee development
Task delegation
Store maintenance
Multitasking
Knowledge in MPOWER
Adaptable
Eagerness to learn
Timeline
Key Holder/ Beer Department Lead
Danville Liquor Barn
09.2015 - CurrentRead More
Bluegrass Community And Technical College
No Degree from Computer Graphic Design
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Burgin Independent
High School Diploma
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