Amanda Justice
Lockbourne,OH
Summary
Dynamic Assistant Store Manager with a proven track record in enhancing customer experience and driving team performance. Expertise in inventory control and visual merchandising, committed to elevating store operations and fostering customer satisfaction.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Sherwin-Williams Paint Store
Canal Winchester, OH
04.2025 - 04.2026
- Facilitated efficient store operations to enhance overall productivity and maintain precise inventory control.
- Collaborated with team members to implement merchandising strategies aimed at enhancing product visibility.
- Delivered comprehensive training to new employees to enhance customer service skills and ensure adherence to store policies.
- Developed and implemented strategic visual merchandising to drive customer engagement and highlight seasonal offerings.
Customer Service Specialist
Sherwin-Williams Paint Store
Columbus, OH
07.2023 - 04.2025
- Guided customers in selecting products and applying techniques to improve overall satisfaction.
- Facilitated resolution of customer inquiries and complaints to enhance overall customer satisfaction.
- Monitored and analyzed product features and industry trends to enhance customer decision-making.
- Facilitated seamless sales transactions to ensure adherence to established store policies and procedures.
Assistant Store Manager
Journeys Kidz
Dublin, OH
03.2023 - 07.2023
- Supported efficient store operations and upheld precise inventory management to enhance customer experience.
- Collaborated with team members to implement merchandising strategies aimed at enhancing product visibility.
- Delivered comprehensive training to new employees to enhance customer service skills and ensure adherence to store policies.
- Developed and implemented strategic visual merchandising to drive customer engagement and highlight seasonal offerings.
Assistant Store Manager
Icing By Claire's
Dublin, OH
10.2022 - 03.2023
- Facilitated efficient store operations to uphold inventory precision.
- Collaborated with team members to implement merchandising strategies aimed at enhancing product visibility.
- Delivered comprehensive training to new staff to enhance customer service skills and ensure adherence to store policies.
- Developed and implemented strategic visual merchandising to drive customer engagement and highlight seasonal offerings.
Education
Bachelor of Science - Organizational Management
Ohio University
Athens, OH05.2027
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Store organization
- Time management
- Team building and leadership
- Store opening and closing
- Attention to detail
- Staff supervision
Timeline
Assistant Store Manager
Sherwin-Williams Paint Store
04.2025 - 04.2026
Customer Service Specialist
Sherwin-Williams Paint Store
07.2023 - 04.2025
Assistant Store Manager
Journeys Kidz
03.2023 - 07.2023
Assistant Store Manager
Icing By Claire's
10.2022 - 03.2023
Bachelor of Science - Organizational Management
Ohio University