Amanda Kimbrell
CLEMMONS,NC
Summary
Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues.
Overview
30
30
years of professional experience
Work History
Team Leader Manager
Alight Solutioins
07.1993 - 06.2023
- Coordinated team collaboration to share ideas and build best practices.
- Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
- Led employee relations through effective communication, coaching, training, and development.
- Delivered regular team meetings for aligned work towards common goals.
- Cultivated positive, productive team environments, resolving conflicts quickly.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans, and follow-up procedures.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
Team Member: Flexible Spending Accounts
Aon Consulting (Alight Solutions)
07.1993 - 06.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
Education
High School Diploma -
North Davidson High School
Lexington, NC05.1986
Skills
- Team Management Understanding
- Employee Performance Reviews
- Customer Loyalty
- Operational Efficiency
- Staff Motivation and Discipline
- Performance Tracking and Evaluations
- Customer Inquiries
- Eligibility Requirements
- Corrective Actions
- Recruitment Support
Timeline
Team Leader Manager
Alight Solutioins
07.1993 - 06.2023
Team Member: Flexible Spending Accounts
Aon Consulting (Alight Solutions)
07.1993 - 06.2023
High School Diploma -
North Davidson High School
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