Amanda King
Orting,WA
Summary
Experienced in all aspects of daily operations of Property Management including, finance and budgeting, asset management and maintenance, marketing and leasing, developing strong tenant relationships, staff supervision and development, ensuring compliance with all applicable policies and regulations.
Overview
17
17
years of professional experience
Work History
Assistant Manager @ The Main Apartments
Tarragon Management
02.2025 - 08.2025
- Increased office organization by uploading old paper files into a CRM digital system and managing confidential information carefully.
- Handled all tenant logistics and leases; effectively scheduling appointments and showings for the multi-site communities.
Assistant Manager / Temp.
Schwabies Services
08.2024 - 02.2025
- Maintained customer satisfaction with prompt and professional service during temporary placements in customer-facing roles.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Resident Process Manager @ The Lodge at Madrona
Goodman Real Estate
01.2024 - 08.2024
- Assisted with supervising facilities and services for a multi-site; 621-resident community.
- Empowered team members to take ownership of their roles by providing guidance and support in achieving objectives.
- Fostered a culture of collaboration among team members by promoting open communication and encouraging idea sharing for optimal problem-solving strategies.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Increased overall productivity by providing training and support for team members in best practices and techniques.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Responsible for all aspects of resident move out process. Including deposit accounting, taking photographs, scheduling and completing move out inspections.
- Responsible for all delinquency. Including collection efforts for past and current residents. Assisting with evictions due to non-payment.
- Responsible for pre-close and month-end financial process for community.
Assistant Community Manager @ The Lodge at Madrona
Goodman Real Estate
08.2023 - 01.2024
- Assisted with supervising facilities and services for a multi-site; 621-resident community.
- Developed strong working relationships with staff, fostering a positive work environment.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Maintained a clean, safe, and organized environment to enhance customer experience.
- Review and reconcile accounts payable and receivable.
- Monitor and ensure compliance with all rules of occupancy.
- Received and processed resident payments, and updated system accounts with latest information.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Negotiate, prepare and monitor all legal documents relating to tenant occupancy.
- Respond to, investigate and resolve tenant concerns to achieve high level of customer service.
- Inspected units before and after tenant moves to determine charges or readiness for new tenants.
- Worked with maintenance staff to complete timely repairs and enhancements.
Community Manager @ Aviator Apartments
Goodman Real Estate
06.2023 - 08.2023
- Supervised facilities and services for 124-resident community.
- Maintained productivity objectives by leveraging hands-on leadership abilities to effectively direct 3-person team.
- Managed community within established cost constraints.
- Aided upper-level leaders by completing budgets and CAPX reports for executive action planning.
- Evaluated property conditions and recommended improvements.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Produced reports about community activities to keep owners and directors informed.
- Streamlined operations by communicating efficiently, keeping meticulous records, budget management, and internal collaboration.
- Monitored community activities and maintained compliance with relevant laws, regulations and codes.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Communicated effectively with owners, residents, and on-site associates.
- Collected and maintained careful records of rental payments and payment dates.
- Completed annual rent calculations using housing database software.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
Community Manager @ The Verandas Apartment Homes
Goodman Real Estate
01.2023 - 06.2023
- Gained experience supervising facilities and services for a 120-resident community, while current Community Manager was on maternity leave.
- Maintained productivity objectives by leveraging hands-on leadership abilities to effectively direct 3-person team.
Assistant Community Manager @ Monterra Apartments
Goodman Real Estate
05.2019 - 01.2023
- Transferred within the company to gain knowledge and experience.
- Assisted with supervising facilities and services for 280-resident community, while maintaining productivity objectives by leveraging hands-on leadership abilities to effectively direct 8-person team.
Assistant Community Manager @ The Retreat Apts.
Goodman Real Estate
01.2015 - 05.2019
- Assisted with community transition through changing ownership while supervising facilities and services for 168-resident community.
- Assisted with maintaining productivity objectives by leveraging hands-on leadership abilities to effectively direct 2-person team.
Property Manager @ Rivergrove Apts.
Redmond Property Management
08.2008 - 12.2014
- Assisted with supervising facilities and services for a family owned; 150-resident community.
- Assisted with maintaining productivity objectives by leveraging hands-on leadership abilities to effectively direct 2-person team.
Skills
- Daily operations oversight
- Tenant and Eviction Laws
- Payment Management
- Strong Communication Skills
- Staff Management
- Administrative support
- Proficient in MS Office
- Proficient in Yardi
- Leasing And Sales
- Property Tours And Inspections
Timeline
Assistant Manager @ The Main Apartments
Tarragon Management
02.2025 - 08.2025
Assistant Manager / Temp.
Schwabies Services
08.2024 - 02.2025
Resident Process Manager @ The Lodge at Madrona
Goodman Real Estate
01.2024 - 08.2024
Assistant Community Manager @ The Lodge at Madrona
Goodman Real Estate
08.2023 - 01.2024
Community Manager @ Aviator Apartments
Goodman Real Estate
06.2023 - 08.2023
Community Manager @ The Verandas Apartment Homes
Goodman Real Estate
01.2023 - 06.2023
Assistant Community Manager @ Monterra Apartments
Goodman Real Estate
05.2019 - 01.2023
Assistant Community Manager @ The Retreat Apts.
Goodman Real Estate
01.2015 - 05.2019
Property Manager @ Rivergrove Apts.
Redmond Property Management
08.2008 - 12.2014