Summary
Overview
Work History
Education
Skills
Timeline
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Amanda Kirby

Greenville,PA

Summary

Dynamic Shift Supervisor at Keystone Adolescent Center with 7 years of experience in childcare and staff management. Proven ability to train and mentor teams while ensuring safety protocols. Exceptional communication and problem-solving skills, adept at fostering positive relationships with adolescents and coordinating care plans effectively.

Overview

12
12
years of professional experience

Work History

Supervisor

Keystone Adolescent Center
09.2017 - Current
  • Attentive Childcare Shift Supervisor with 7 years of experience caring for anywhere between 3 to 24 adolescents
  • As a Shift Supervisor, my job requires managing both clients and staff, day to day activities and tasks
  • My Job as a Shift Supervisor is to maintain a safe work environment for both clients and staff
  • When managing staff I train, supervise and mentor them
  • When managing clients I interact with them on a daily basis, be a listening ear for them, help them find coping skills and work to resolve their problems
  • I teach them basic living skills; decision making, cooking, time management and more
  • I manage getting them to their appointments that they may have
  • I coordinate care plans and exchange information with caseworkers and probation officers through various counties for clients

Sales Associate/Cashier

Banana Republic Factory Outlet
05.2015 - 09.2017
  • As a Sales Associate I built rapport with the customers by providing quality customer service and problem solving to finding their sizes and styles
  • As well as searching online to have items shipped to them if needed
  • I handled cash at times while working the registers, as well as some money management at the end of the night helping the Managers double check the money drawers at the registers

Sales Associate/Cashier

American Eagle Outfitters
03.2013 - 05.2015
  • As a Sales Associate I restocked the clothing items, built rapport with the customers by helping them find their style and sizes
  • I checked customers out at the registers handling money
  • I learned some money management by helping managers double check the money drawer at the registers at the end of the night
  • As a Sales Associate I've also helped the company with overnight floor set to rearrange the items for a fresh look and put out new inventory

Education

Criminology -

Butler County Community College
Butler, PA
05.2019

General High School Diploma -

Reynolds Jr-Sr High school
Greenville, PA
06.2012

Skills

  • Customer service
  • Time management
  • Communication skills
  • Leadership
  • Sales
  • Cashiering
  • Cash handling
  • Organizational skills
  • Experience with children
  • Childcare
  • Shift Management
  • Problem Solving
  • Safety Management
  • Staff management
  • Goal oriented
  • Training and mentoring
  • Decision-making

Timeline

Supervisor

Keystone Adolescent Center
09.2017 - Current

Sales Associate/Cashier

Banana Republic Factory Outlet
05.2015 - 09.2017

Sales Associate/Cashier

American Eagle Outfitters
03.2013 - 05.2015

General High School Diploma -

Reynolds Jr-Sr High school

Criminology -

Butler County Community College

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Amanda Kirby