Amanda Klatt
Polk City,IA
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings over 10 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Project Manager
Farm Bureau Financial Services
02.2019 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Provided detailed project status updates to stakeholders and executive management.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Case Manager (Life Insurance Underwriting)
Farm Bureau Financial Services
05.2016 - 02.2019
- Destermined acceptable level of acceptable risk by reviewing applications for coverage.
- Worked with colleagues to review and accept or deny new and renewal business.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Customer Service / Claims Adjuster
Farm Bureau Financial Services
08.2013 - 05.2016
- Negotiated favorable settlements with claimants to minimize financial risk for the company.
- Examined claims forms and other records to determine insurance coverage.
- Documented all investigation activity and presented reports to management.
- Verified insurance claims and determined fair amount for settlement.
Education
Des Moines Area Community College
Ankeny, IASkills
- Project Management
- Schedule Management
- Customer Relations
- Stakeholder Communications
- Work flow planning
- Advanced problem solving
- Scope Management
- Cross-Functional Collaboration
Additional Information
Postpartum Support International - Iowa
- Board of Directors
Certification
- Disciplined Agile Scrum Master
- Change Management Specialist
Timeline
Project Manager
Farm Bureau Financial Services
02.2019 - Current
Case Manager (Life Insurance Underwriting)
Farm Bureau Financial Services
05.2016 - 02.2019
Customer Service / Claims Adjuster
Farm Bureau Financial Services
08.2013 - 05.2016
Des Moines Area Community College
- Disciplined Agile Scrum Master
- Change Management Specialist
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