Amanda Kline
Shepherdsville,KY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Comprehensive Care Clinic Manager
University of Louisville School of Dentistry
Louisville, KY
06.2021 - Current
- Managed daily operations of the clinic, including scheduling appointments and assigning staff.
- Monitored clinic activities, such as billing, coding, and medical records maintenance.
- Collaborated with physicians and other staff members to improve clinical processes and patient outcomes.
- Resolved customer complaints in a timely manner by following up on issues and taking corrective action when necessary.
- Ensured compliance with regulatory requirements related to health insurance plans, HIPAA regulations.
- Performed regular audits of patient charts to ensure accuracy of information recorded in medical records system.
- Oversaw recruitment of new personnel for the clinic, conducting interviews and making hiring decisions.
- Conducted periodic reviews of existing policies and procedures related to patient care practices within the facility.
- Managed a team of healthcare professionals, including hiring, training, and performance evaluations.
Patient Care Coordinator
University of Louisville School of Dentistry
Louisville, KY
10.2016 - 06.2021
- Oversee daily operations for a 14-member unit.
- Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
- Maintained accurate records of all patient care activities using electronic health record systems.
- Performed administrative duties such as filing paperwork, answering phones and scheduling appointments.
- Provided administrative support for patient care staff.
Team Coordinator/ Dental Assistant, EDDA
University of Louisville School of Dentistry
Louisville, KY
08.2010 - 10.2016
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Maintained a neat, clean and organized environment throughout the office.
- Took digital X-rays of teeth using radiographic equipment.
- Kept accurate records of dental treatments provided for each patient's visit.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
Education
Bachelor of Science - Organizational Leadership
University of Louisville
Louisville, KY05-2024
Skills
- Clinical management
- Records Management
- Employee Recruitment
- Administrative Leadership
- Dental Billing
- HIPAA Compliance
Certification
- Cardinal Leadership Institute.
- Dental Assistant, EDDA Certification
- Radiology Certification
Timeline
Comprehensive Care Clinic Manager
University of Louisville School of Dentistry
06.2021 - Current
Patient Care Coordinator
University of Louisville School of Dentistry
10.2016 - 06.2021
Team Coordinator/ Dental Assistant, EDDA
University of Louisville School of Dentistry
08.2010 - 10.2016
Bachelor of Science - Organizational Leadership
University of Louisville
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