Amanda Knight

• Greeted and assisted guests with check-in and check-out processes, ensuring a welcoming experience.
• Managed reservation systems for accurate bookings and efficient room assignments.
• Responded to guest inquiries, providing information about services and amenities effectively.
• Collaborated with housekeeping to ensure timely room readiness for incoming guests.
• Handled cash transactions and maintained accurate financial records for daily operations.
• Addressed guest complaints promptly, striving for effective resolution to enhance satisfaction.
• Collected room deposits, fees, and payments.
• Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.

• Conducted engaging informative guided history tours for diverse large and small groups.

• Provided exceptional customer service by addressing questions, ensuring safety, and creating a memorable experience for all tourists.

• Research and prepared detailed historical tours and cultural significance.

• Administered therapeutic massage techniques to relieve pain and enhance mobility.
• Assessed client needs and tailored treatment plans for optimal outcomes.
• Maintained accurate records of client treatments and progress notes.
• Collaborated with healthcare professionals to support comprehensive care strategies.
• Educated clients on self-care practices to promote wellness and recovery.
• Utilized a variety of modalities, including Swedish, deep tissue, and sports massage techniques.
• Ensured compliance with health regulations and safety standards in practice environment.