Amanda Koplin
Medford
Summary
Retail management professional with solid track record in optimizing store operations and delivering high-quality customer service. Proven ability to lead teams and adapt to changing business needs. Focused on driving sales and maintaining collaborative work environment.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Medford Cooperative- Medford County Market
05.2025 - Current
- Supported daily operations by assisting with inventory management and stock replenishment.
- Engaged with customers to provide excellent service and resolve inquiries promptly.
- Monitored sales floor activities to ensure compliance with company protocols and safety guidelines.
- Collaborated with team members to maintain a clean, organized store environment for optimal shopping experience.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Grocery Department Manager
Crossroads County Market
08.2000 - 05.2025
- Managed daily operations of grocery department, ensuring product availability and freshness.
- Trained and supervised team members to enhance productivity and customer service quality.
- Implemented best practices for inventory management, reducing waste and optimizing stock levels.
- Collaborated with vendors to negotiate pricing and maintain strong supply chain relationships.
- Developed promotional displays to attract customers and increase sales in the grocery section.
- Resolved customer inquiries effectively, enhancing overall satisfaction within the department.
- Collaborated with other departments to develop cross-merchandising strategies that boosted overall store sales performance.
- Evaluated financial data to identify opportunities for cost reduction and revenue growth within the grocery department.
Education
Bachelor of Science - Human Services
Upper Iowa University- Wausau Center
Wausau, WISkills
- Problem-solving
- Customer service
- Retail operations
- Store organization
- Attention to detail
- Staff supervision
- POS systems
- Pricing and markdowns
- Work Planning and Prioritization
- Order management
Accomplishments
Completed Department Manager Academy through SuperValu
Certification
Fork Lift Certification.
In the process of completed Liquor License Certification.
Timeline
Assistant Store Manager
Medford Cooperative- Medford County Market
05.2025 - Current
Grocery Department Manager
Crossroads County Market
08.2000 - 05.2025
Bachelor of Science - Human Services
Upper Iowa University- Wausau Center