Amanda Kossmann
Fairport,NY
Summary
Experienced with planning and executing comprehensive project plans. Utilizes strong leadership and organizational skills to guide teams and ensure project milestones are met. Track record of implementing efficient processes and achieving project goals.
Overview
9
9
years of professional experience
Work History
Project Manager
Morgan Properties
Fairport, NY
02.2022 - Current
- Managed tenant relations, ensuring effective communication and prompt resolution of issues.
- Conducted property inspections to maintain standards and identify necessary improvements.
- Implemented leasing strategies to optimize occupancy rates and enhance revenue streams.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
Server
Delmonicos Italian Steakhouse
Rochester, NY
03.2017 - 05.2022
- Delivered exceptional customer service, ensuring positive dining experiences for guests.
- Collaborated with kitchen staff to synchronize food preparation and service timelines.
- Managed cash and credit transactions accurately during high-volume shifts.
- Trained new servers on menu offerings, service standards, and operational procedures.
- Resolved customer complaints promptly, improving satisfaction and retention rates.
Assistant Manager
Peakmade
Rochester, NY
05.2019 - 02.2022
- Developed training programs for staff, improving onboarding processes and knowledge retention.
- Increased sales through effective merchandising strategies and targeted promotions.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
High School Diploma -
Bennett High School
Buffalo, NYSkills
- Project management
- Project planning
Timeline
Project Manager
Morgan Properties
02.2022 - Current
Assistant Manager
Peakmade
05.2019 - 02.2022
Server
Delmonicos Italian Steakhouse
03.2017 - 05.2022
High School Diploma -
Bennett High School