Amanda Kroessig
KAILUA-KONA,HI
Summary
Attentive and focused new graduate nurse offering 400+ hours of hands-on experience in hospital environments. Successful in quickly building rapport with patients and families. Highly proficient in patient care, assessments, medication administration and health education.
Overview
9
9
years of professional experience
Work History
Insurance Specalist
Xtend Healthcare
04.2022 - Current
- Conducted regular audits of billing records to ensure accuracy and completeness, enhancing overall financial performance for the practice.
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
- Monitored outstanding invoices and performed collections duties.
- Reduced claim denials by meticulously reviewing patient insurance information and coding practices.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
Escrow Assistant
Old Republic Title And Escrow
11.2019 - 02.2022
- Studied and clarified buyer, seller, and lender instructions to determine escrow requirements.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Facilitated smooth document signing appointments, ensuring clients understood each step of the process.
- Efficiently processed incoming funds from buyers and disbursed funds to sellers upon closing transactions successfully.
- Expedited the resolution of any outstanding issues by proactively engaging relevant parties for prompt action on pending items.
Front Office Supervisor
Hawaii Island Community Health Center
04.2015 - 11.2019
- Managed a staff of 30+ employees at eight different locations comprising of medical and dental offices
- Monitored provider schedules, oversaw financial journals, handled employee and patient relations
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities
- Implemented project management techniques to overcome obstacles and increase team productivity
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Education
Associate of Science - Nursing
Palamanui Community College
Kailua-Kona03.2024
Skills
- Certified in CPR/AED
- Problem-Solving
- Attention to Detail
- Teamwork and Collaboration
References
- Rachael Hawkins, LCSW, Hawaii Island Community Health Center, 408-309-8529
- MIichelle Double, RN, Kona Community Hospital, 808-443-1918
Timeline
Insurance Specalist
Xtend Healthcare
04.2022 - Current
Escrow Assistant
Old Republic Title And Escrow
11.2019 - 02.2022
Front Office Supervisor
Hawaii Island Community Health Center
04.2015 - 11.2019
Associate of Science - Nursing
Palamanui Community College
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