Amanda LaPlante
Columbus
Summary
Professional production worker with solid experience in factory settings. Skilled in operating machinery, quality control, and adhering to safety protocols. Strong focus on teamwork and achieving production goals, adaptable to changing demands and environments. Reliable, efficient, and capable of maintaining high standards in fast-paced situations.
Overview
14
14
years of professional experience
Work History
Front Desk Agent
Holiday Inn Express Hotel
Grove City, OH
09.2025 - Current
- Greeted and welcomed guests, ensuring a positive first impression of hotel services.
- Managed guest check-ins and check-outs efficiently, streamlining front desk operations.
- Handled reservations and inquiries via phone and email, providing accurate information promptly.
- Assisted guests with luggage and directions, enhancing overall guest experience and satisfaction.
Front Desk Supervisor
Holiday Inn Express Hotel
Toledo, OH
11.2015 - 08.2025
- Supervised front desk operations, ensuring seamless guest check-in and check-out processes.
- Trained and mentored front desk staff to enhance customer service quality and efficiency.
- Resolved guest complaints promptly, fostering positive relationships and enhancing satisfaction levels.
- Implemented streamlined procedures for managing reservations and special requests effectively.
Quality Control Inspector
Jeep
Toledo, OH
03.2012 - 07.2024
- Inspected vehicles for quality defects using precision measuring tools and visual assessments.
- Developed and implemented inspection protocols to enhance product reliability and safety standards.
- Trained new inspectors on quality control processes and best practices to ensure consistency.
- Collaborated with engineering teams to identify root causes of defects and recommend corrective actions.
Education
High School Diploma -
State Of Ohio
Toledo, OH06-2010
Skills
- Customer service
- Guest services
- Problem-solving skills
- Cash handling
- Hospitality services
- Time management
- Oral and written communications
- Administrative skills
- Microsoft office
- Housekeeping
- Documentation
- Heavy lifting
- Product packaging
- Product packing
- Workplace cleanliness
- Product assembly
- Hand tools
- Materials handling
- Product inspection
- Machine operation
- Safety management
- Quality assurance
Timeline
Front Desk Agent
Holiday Inn Express Hotel
09.2025 - Current
Front Desk Supervisor
Holiday Inn Express Hotel
11.2015 - 08.2025
Quality Control Inspector
Jeep
03.2012 - 07.2024
High School Diploma -
State Of Ohio