Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Leary

Lilburn,GA

Summary

Dynamic professional with experience as a Shift Lead Bartender at Socius Beer Collective, excelling in conflict management and guest service. Proven ability to train employees and enhance customer satisfaction through effective relationship management. Skilled in behavior management techniques and proficient in Microsoft Office, fostering positive environments in both hospitality and childcare settings.

Overview

6
6
years of professional experience

Work History

Shift Lead Bartender

Socius Beer Collective
08.2022 - Current
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Helped store management meet standards of service and quality in daily operations.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Completed cash and credit card transactions accurately using POS software.
  • Provided positive and diligent customer service

Nanny

Self Employed
09.2019 - 06.2023
  • Built positive and nurturing environments to support child social and emotional growth.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Engaged with children on age-appropriate level.
  • Developed and implemented behavior management strategies to minimize indiscipline and guide children in attaining positive behavior.
  • Identified warning signs of emotional and developmental problems in children.
  • Developed games and activities using arts and crafts to support learning and verbal skills.

Education

Psychology

Georgia State University
Atlanta, GA
08-2025

Skills

  • Relationship management
  • Conflict management
  • Shift leadership
  • Employee training
  • Guest service
  • Behavior management techniques
  • Early childhood development
  • Proficient in Microsoft Word, Excel, and PP

Timeline

Shift Lead Bartender

Socius Beer Collective
08.2022 - Current

Nanny

Self Employed
09.2019 - 06.2023

Psychology

Georgia State University

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