Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Kia Friel

Grand Forks

Summary

Dynamic Shift Lead Bartender with a proven track record at Sin Bin, excelling in employee training and customer service. Adept at inventory management and cash handling, I foster positive team dynamics while ensuring operational efficiency. Recognized for resolving conflicts effectively, I bring a friendly attitude and keen attention to detail to every shift.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Lead Bartender

Sin Bin
Grand Forks
02.2025 - Current
  • Assisted in the training of new employees.
  • Utilized problem solving skills to resolve conflicts between customers and employees.
  • Handled cash register transactions accurately while providing excellent customer service.
  • Participated in weekly meetings with management team to discuss strategies and goals.
  • Supervised staff during shift changes and ensured transition went smoothly.

Shift Lead Bartender

The Loft At 99
Grand Forks
04.2023 - 09.2024
  • Maintained positive working relationship with fellow staff and management.
  • Performed opening and closing duties including restocking supplies.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Stocked ice bins and coolers as needed throughout shift.
  • Processed payments accurately and efficiently with POS system.
  • Collected and organized daily till totals and tips.

Education

High School Diploma -

St. Cloud State University
St. Cloud, MN
05-2017

Skills

  • Employee training
  • Customer service
  • Inventory management
  • Communication skills
  • Time management
  • Quality assurance
  • Attention to detail
  • Friendly, positive attitude
  • Cash handling

Affiliations

  • Enjoy physical activity
  • Enjoy reading
  • Mom of 5 month old twins, they always keep me active and busy

Certification

  • Bartending license

Timeline

Shift Lead Bartender

Sin Bin
02.2025 - Current

Shift Lead Bartender

The Loft At 99
04.2023 - 09.2024

High School Diploma -

St. Cloud State University

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