Amanda Leguillou
Staten Island,NY
Summary
Experienced in fostering client relationships and enhancing brand visibility through targeted promotional activities. Developed and executed product demonstrations that improved customer engagement and loyalty, while analyzing market trends to identify growth opportunities. Attended industry workshops to refine sales techniques and maintain knowledge of best practices, contributing to effective sales strategies. Proven ability to manage inventory levels and create impactful customer experiences that align with brand objectives.
Overview
15
15
years of professional experience
Work History
Brand Sales Representative
Saie Beauty
New York, NY
09.2023 - Current
- Developed strong relationships with clients, effectively promoting brand visibility and driving customer engagement during events.
- Conducted in-depth product demonstrations, enhancing customer understanding and increasing brand loyalty through personalized interactions.
- Analyzed market trends and competitor activity to identify opportunities for growth.
- Attended workshops and seminars related to sales techniques and best practices.
Sales/Freelance Makeup Artist
Rose Inc
New York, NY
03.2023 - 08.2023
- Used sales tactics and persuasion to meet goals.
- Created brand awareness through sharing and demonstration of product knowledge.
- Checked physical inventory to maintain product stock levels.
- Created experiences that drove business results and customer brand engagement.
- Stayed on top of industry-related topics, trends and tools to impact social growth and engagement.
- Promoted positive company image through superior customer service experiences.
- Collaborated with clients to understand their unique beauty needs, ensuring tailored solutions that matched individual preferences.
Sales and Service Leader
Sephora
New York, NY
10.2022 - 01.2023
- Directed and supervised employees engaged in sales and inventory-taking.
- Trained staff to deliver excellent customer service and sales results.
- Analyzed and monitored data to help drive results for the store.
- Coach and mentored employees to improve areas of opportunity to achieve weekly goals.
- Worked closely with the management team to execute operational initiatives.
- Hosted brand events to help achieve sales goals.
- Evaluated customer desires and budgetary constraints to pick best products or services.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Offered ongoing support to customers after sales by answering additional questions and resolving issues.
Sales and Service Coordinator
Sephora
West Nyack, NY
08.2021 - 10.2022
- Established positive rapport with customers, managers and team members to maintain a positive and successful work environment.
- Coach beauty advisors about policies and how to engage clients to achieve store's goals.
- Maintained knowledge of company products and services to promptly resolve complaints and concerns.
- Balance the cash registers and calculate the deposit to prepare it for the bank to retrieve.
Sales Associate
Zara
New York, NY
08.2019 - 04.2020
- Recommend, select, and help locate or obtain merchandise based on customers needs or desires.
- Demonstrated product knowledge as well as polite and friendly customer service to contribute to monthly sales.
- Trained new employees on basic customer service techniques and procedures.
Library Assistant
First Manhattan Co
New York, NY
06.2011 - 05.2015
- Assisted employees with locating information and resources within the facility and databases.
- Retrieved articles and resources from online databases.
- Sorted and completed filing of financial documents
Education
High School Diploma -
Tottenville High School
Staten Island, NYSkills
- Customer service
- Training and coaching
- Client relationship management
- Brand visibility enhancement
- Product demonstration
- Market trend analysis
- Data Entry
Timeline
Brand Sales Representative
Saie Beauty
09.2023 - Current
Sales/Freelance Makeup Artist
Rose Inc
03.2023 - 08.2023
Sales and Service Leader
Sephora
10.2022 - 01.2023
Sales and Service Coordinator
Sephora
08.2021 - 10.2022
Sales Associate
Zara
08.2019 - 04.2020
Library Assistant
First Manhattan Co
06.2011 - 05.2015
High School Diploma -
Tottenville High School