Amanda Lewis
Royse City,TX
Summary
Experienced in managing critical operations, leading a multifaceted team in the U.S. Air Force, and overseeing a $10M budget while fostering strong partnerships with external stakeholders. Demonstrates strategic leadership and strong analytical skills, contributing to a 46% improvement in compliance rates and highlighting expertise in innovation and mentoring under high-pressure conditions.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Senior Enlisted Leader/Senior Operations Manager
U.S. Air Force
10.2022 - Current
- Directs 263 clinical staff; optimizes allocation of financial resources toward priority items without compromising quality or effectiveness.
- Implemented quality assurance measures to maintain high-performance standards throughout the organization.
- Established strong relationships with external partners to enhance collaboration on joint missions.
- Oversaw security protocols, maintaining safety standards and ensuring compliance with regulations across all levels of personnel.
- Collaborated with cross-functional teams to develop strategic plans for future growth and mission success.
- Developed comprehensive training programs for new recruits, ensuring a thorough understanding of job responsibilities and expectations.
Senior Enlisted Leader/Operations Manager
U.S. Air Force
08.2021 - 10.2022
- Prepared and presented high-level reports to executives detailing risks, obstacles, achievements, and the overall status of the unit effectiveness programs.
- Guided the development of a 3-year goal, developing 4 initiatives and allocating resources to expertly execute an $8.1M operating budget.
- Streamlined operations by identifying inefficiencies and implementing innovative solutions to improve productivity.
- Fostered an inclusive culture that respected diversity among team members and encouraged open communication of ideas and concerns.
- Spearheaded major projects, resulting in the successful completion of objectives within deadlines and budget constraints.
- Conducted performance evaluations for subordinates, providing constructive feedback for improvement and recognizing achievements.
Airmen & Family Readiness Specialist
U.S. Air Force
08.2018 - 08.2021
- Key advisor to 52 Unit Leaders on deployment readiness and resilience programs. Supervised disaster preparedness, response, logistics, and oversight of the Base Emergency Family Assistance Center.
- Authored installation response plan and led 12 staff in standing up the Emergency Family Assistance Center during Hurricane Michael recovery efforts, supporting 42 families and issuing $45,000 in grants for displaced families.
- Directed Air Force regulatory and standard compliance for 476 Airmen; created corrective action plans for 13 discrepancies, increasing compliance 46% over 4 months, safeguarding $104M in assets.
- Increased efficiency by automating routine tasks with software solutions.
Public Health Flight Chief
U.S. Air Force
03.2014 - 08.2018
- Managed OSHA adherence and drafted clinic policy, protecting 302 employees.
- Piloted the deployed Public Health Mission affecting 4K Joint and Coalition Forces at Ali Al Salem Air Base, Kuwait; generated and relayed exposure data to expeditionary leaders following an enemy chemical attack, ensuring testing and monitoring of 4 aircrew and 25 personnel.
- Developed standard operating procedures to streamline processes, enhance safety measures, and improve overall efficiency within the team.
- Assessed individual skills of team and delegated daily tasks based on strengths.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Master Of Business Administration -
Columbia Southern University
Orange Beach, AL04.2024
B.S. - Human Resources Management
University of Maryland - College Park
College Park, MD07.2017
A.A.S - Public Health
Community College of The Air Force
Montgomery, AL10.2010
Skills
- Task Delegation
- Innovation and Creativity
- Personnel Management
- Mentoring and Coaching
- Strategic leadership
- Problem-Solving
- Time Management
- Attention to Detail
- Works Well Under Pressure
- Excellent Communication
- Organizational Skills
- Decision-Making
Accomplishments
Regional Senior Enlisted Leader of the Year, 2020
Humanitarian Service Medal, 2020
Certification
Professional Manager Certification, 2017
Timeline
Senior Enlisted Leader/Senior Operations Manager
U.S. Air Force
10.2022 - Current
Senior Enlisted Leader/Operations Manager
U.S. Air Force
08.2021 - 10.2022
Airmen & Family Readiness Specialist
U.S. Air Force
08.2018 - 08.2021
Public Health Flight Chief
U.S. Air Force
03.2014 - 08.2018
Master Of Business Administration -
Columbia Southern University
B.S. - Human Resources Management
University of Maryland - College Park
A.A.S - Public Health
Community College of The Air Force
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