Amanda Licciardi
Norwich,CT
Summary
Dynamic delivery driver with a clean driving record and a positive attitude, recognized for optimizing routes at UPS to enhance efficiency. Proven customer service skills foster strong client relationships, while attention to detail ensures safe handling of packages. Dependable team player committed to upholding high standards in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Delivery Driver
United Parcel Service, UPS
Norwich, CT
10.2020 - Current
- Delivered packages to customer doorsteps and business offices.
- Operated delivery vehicles safely while adhering to traffic regulations and company policies.
- Managed route planning and navigation using GPS technology to optimize delivery efficiency.
- Loaded and unloaded packages accurately, ensuring proper handling of fragile items.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Maintained accurate records of deliveries, including signatures and package conditions.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Beverage Server
Mohegan Sun Casino
Uncasville, CT
09.2017 - 04.2020
- Served complimentary beverages to patrons on gaming floor to enhance customer experience.
- Provided exceptional customer service to enhance guest satisfaction.
- Achieved S.M.A.R.T. certification to ensure safe and responsible alcohol service to legally eligible guests.
Barback
Mohegan Sun Casino
Uncasville, CT
04.2014 - 09.2017
- Gathered requisitions for the bar on a daily basis.
- Kept clean glassware using a dishwasher.
- Maintained bar cleanliness
- Helped bartender make drinks for wait staff
- Restocked coffee, water, juice, alcohol and other supplies.
Education
High School Diploma -
Montville High School
Montville, CTBartender
CT School of Bartending
Norwich, CTSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Time management skills
- Clean driving record
Timeline
Delivery Driver
United Parcel Service, UPS
10.2020 - Current
Beverage Server
Mohegan Sun Casino
09.2017 - 04.2020
Barback
Mohegan Sun Casino
04.2014 - 09.2017
High School Diploma -
Montville High School
Bartender
CT School of Bartending