Amanda Lobosco

• Handled customer relations issues, enabling quick resolution, and client satisfaction.
• Increased sales revenue by developing and implementing effective sales strategies.
• Built long-lasting client relationships through excellent customer service and consistent followups.
• Led a successful team by providing motivational coaching and performance-based incentives to maximize associate performance, increase sales opportunities and profitability.
• Interview, onboard, review and dismiss employees and payroll.

- Managed client salon accounts and taught classes to salon owners and their employees on product knowledge and sales techniques.

- Collaborated with the consulting team to maximize sales potential through strong communication skills and industry expertise.

- Developed strategies to promote the line within the salon, working with marketing teams to enhance brand visibility.

- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty with salon accounts. in NJ, NY, NYC, PA and CT.

- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.

- Boosted client satisfaction by developing and maintaining strong relationships through effective communication and the deliverance of classes.

- Provided full product education to the sales team, enhancing their ability to promote and sell effectively.

- Worked closely with the Creative and Artistic Directors on new product launch sales meetings.

- Fine-tuned skills to become Lead Stylist of a high-end salon, specializing in advanced cutting, hair extensions, and balayage.

- Trained other stylists and assistants to ensure a positive client experience and consistent service delivery.

- Educated clients and staff on Goldwell product lines, driving retail sales and brand loyalty.

- Utilized my prior knowledge in hair techniques to create full looks out of quarantine, transforming clients with exciting haircuts, colors, and styles.

- Trained with Aveda products, including color lines and Kerastase, and provided full-line education to clients, boosting product sales.

- Assisted with inventory management and collaborated with the team to maintain a positive salon environment.

- Built my very first clientele from the shampoo floor in under 10 months, assisting in a high-end salon.

- Trained with Goldwell color and Paul Mitchell products, gaining expertise in color application and education.

- Developed confidence as a barber and stylist, ensuring client satisfaction and repeat business.

- Trained under Carla Ford with John Paul Mitchell