Verified
This profile is verified using an email address.
Amanda Looney
Charleston,WV
Work Preference
Summary
Assistant general manager with a track record of operational efficiency and customer satisfaction improvements. Manages daily restaurant operations, staff scheduling, and inventory controls. Ensures food safety compliance and strengthens team performance through consistent leadership.
Overview
8
8
years of professional experience
Work History
Restaurant Assistant General Manager
The Bucket
Dunbar , WV
04.2026 - Current
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Managed inventory tracking and ordering processes for food supplies.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Implemented health and safety protocols to maintain a clean environment.
- Handled financial transactions accurately to ensure smooth operations and handled cash with accuracy.
- Developed and deepened community partnerships to create mutually-beneficial relationships and build new revenue channels.
- Conducted regular performance reviews with staff members to identify areas of improvement.
- Created monthly financial reports to track sales goals and profit margins.
- Managed day-to-day operations including scheduling shifts, ordering supplies, overseeing inventory levels, and ensuring compliance with health codes.
- Conducted weekly staff meetings to discuss customer feedback and implement changes accordingly.
- Trained kitchen staff on proper sanitation techniques, safe food handling procedures, menu items, cooking times.
- Adhered to local health department regulations regarding safety standards.
- Monitored food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food was prepared and presented in an acceptable manner.
Lead Bartender
Adelphia Sports Bar & Grille
Charleston, West Virginia
09.2023 - 02.2026
- Trained and mentored new bartenders in cocktail preparation and customer service to enhance team skill and performance.
- Managed bar operations to optimize workflow and service quality during peak hours.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of bar area to support efficient service and compliance with health standards.
- Maintained cleanliness and organization of the bar area for optimal efficiency.
- Monitored inventory levels and assisted in ordering supplies.
- Implemented best practices for alcohol service in compliance with local regulations.
- Created a welcoming atmosphere, enhancing guest experiences through engaging interactions.
- Managed closing procedures such as counting money, balancing tills and reconciling receipts at end of shift.
- Supervised other staff members in order to ensure tasks were completed correctly and efficiently.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Restocked bar with beer, wine, and liquor to ensure availability for customers. with beer, wine, liquor and related supplies.
Restaurant General Manager
Hens & Heifers
Elkview, West Virginia
03.2023 - 08.2023
- Oversaw daily operations to enhance restaurant efficiency and guest experience.
- Trained and supervised staff, fostering high service standards and team performance.
- Developed and scheduled employee shifts for optimal coverage.
- Developed and scheduled employee shifts to ensure optimal staffing and service delivery.
- Implemented inventory management procedures for efficient stock control.
- Coordinated with suppliers to secure quality food and supplies.
- Ensured compliance with health and safety regulations in the kitchen and dining area.
- Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
- Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
- Conducted regular meetings with staff members to discuss operational issues.
- Performed accurately monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
- Oversaw operations of a busy restaurant to maintain high service levels. and highly popular restaurant with professional, well-trained staff.
- Reduced food waste by overseeing and planning ingredients, anticipating customers, and the popularity of items.
Assistant Restaurant General Manager
Sharp Holdings, INC Ihop 3054,4502
Charleston, West Virginia
01.2019 - 03.2023
- Managed daily restaurant operations and coordinated staff scheduling to optimize workflow.
- Implemented customer service strategies to enhance guest satisfaction.
- Trained new employees on service standards and operational procedures, enhancing team readiness.
- Developed training programs to ensure quality standards were met.
- Conducted regular staff meetings to communicate updates and address concerns.
- Collaborated with kitchen staff to ensure timely meal preparation and presentation.
- Monitored food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food was prepared and presented in an acceptable manner.
- Adhered to local health department regulations regarding safety standards.
- Enforced safety regulations among employees by conducting regular inspections of the premises.
- Monitored inventory levels and ordered supplies to maintain optimal stock levels.
- Assessed product stock and monitored monthly inventory control for corrective action planning to eliminate expenses.
- Managed day-to-day operations including scheduling shifts, ordering supplies, overseeing inventory levels, and ensuring compliance with health codes.
- Supported financial management by tracking expenses and revenue reports.
- Reviewed employee time sheets for accuracy prior to submitting payroll information for processing.
- Supervised the closing shift team during peak hours of operation.
- Performed cost control activities such as ordering supplies within budget limits and monitoring labor costs against sales projections.
Education
High School Diploma -
Capital High School
Santa Fe, NM05-2000
Skills
- Food safety management
- Food safety compliance
- Sanitation standards
- Health compliance
- Compliance adherence
- Stock control
- Inventory management
- Stock management
- Waste reduction
- Labor cost control
- Operational efficiency
- Restaurant operations
- Shift management
- Staff scheduling
- Employee training
- Team supervision
- Staff development
- Performance reviews
- Effective communication
- Guest relations
- Problem solving
- Recipe innovation
- Recipes and menu planning
- POS system
Timeline
Restaurant Assistant General Manager
The Bucket
04.2026 - Current
Lead Bartender
Adelphia Sports Bar & Grille
09.2023 - 02.2026
Restaurant General Manager
Hens & Heifers
03.2023 - 08.2023
Assistant Restaurant General Manager
Sharp Holdings, INC Ihop 3054,4502
01.2019 - 03.2023
High School Diploma -
Capital High School