Amanda Lyles
Fort Mitchell,AL
Summary
Responsible Property Manager committed to ensuring a safe and comfortable environment for residents. Accessible to residents, staff and owners. Excellent organizational and time management skills. Experienced in successfully raising occupancy rates by securing long-term tenants. Overseeing staff and maintenance teams and acting as a liaison between residents and owners. Dedicated sales and marketing professional who exceeds goals, retains customers and maintains a strong reputation for customer satisfaction. Ambitious Property Management offering excellent interpersonal communication, relationship management, customer service and presentation skills.
Overview
14
14
years of professional experience
Work History
Property Manager
Woodruff Properties
04.2013 - Current
- Experienced with luxury apartment communities and units.
- Toured the property with prospective tenants and provided a wealth of information in regards to its key features.
- Resolved conflicts between tenants in the most effective manner.
- Met all monthly and quarterly sales goals.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Identified cost-saving opportunities by analyzing historical purchasing data and recommending adjustments to sourcing strategies.
- Communicate effectively with owners, residents and on-site associates.
Property Manager
Thayer Properties
08.2010 - 04.2013
- Respond to all Common Area Maintenance inquiries
- Complete final move-out walk-throughs for tenants.
- Develop annual operating budgets and as well as sales and marketing plans.
- Follow up on delinquent tenants and coordinated collection procedures.
- Verify that all customer complaints were handled promptly and appropriately.
- Coordinate with vendors and staff on maintenance and upkeep.
- Analyze operational information for impact on NOI, identified trends and recommended appropriate adjustments.
- Maintain current contract files as prescribed by company contract policies and procedures.
- Communicate effectively with owners, residents and on-site associates.
- Communicate regularly with key on and off-site tenant contacts to achieve satisfaction with building and services.
- Analyze and evaluate monthly and quarterly financial.
Education
High School Diploma -
Baumholder American High School,
Baumholder Gemany2003
Skills
- Customer service-focused
- Budgeting
- Tenant and eviction laws
- Affordable housing programs knowledge
- Application processing
- Onesite
- Property Management Soultions/ Entrata
- GraceHill
- Edge2Learn
- Property tours and inspections
- Payment Processing
- Purchase Order Management
Objective
To obtain a management position with a progressive company, where I can execute my craft, skills, professionalism, and function as a vital team player. I am seeking a company who advocates and encourages career advancment.
Timeline
Property Manager
Woodruff Properties
04.2013 - Current
Property Manager
Thayer Properties
08.2010 - 04.2013
High School Diploma -
Baumholder American High School,