Sade Coke

• Managed tenant relations, ensuring timely communication and issue resolution.
• Coordinated property maintenance schedules, optimizing resource allocation and service delivery.
• Implemented marketing strategies to attract prospective tenants, enhancing occupancy rates.
• Conducted regular property inspections, identifying areas for improvement and compliance issues.
• Oversaw lease agreements, ensuring accuracy and adherence to legal regulations.
• Developed operational policies that improved efficiency in property management processes.
• Mentored junior staff on best practices in tenant relations and property upkeep.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services

• Maintained accurate records of all leasing activity, providing valuable data for management decisionmaking.
• Provided exceptional customer service to both current residents and prospective tenants, generating positive word-of-mouth referrals.
• Collaborated with maintenance teams to address any issues promptly, ensuring tenant satisfaction and retention.
• Conducted regular inspections of vacant units to ensure they were ready for occupancy by new tenants in a timely manner.
• Kept meticulous records of correspondence between management and tenants.
• Efficiently managed multiple priorities simultaneously while meeting tight deadlines in a fast-paced, high-pressure environment.
• Answered phone calls and emails and responded to questions from prospects quickly and effectively.

• Assisted in daily operations, ensuring adherence to hotel policies and procedures.
• Engaged with department leaders to elevate guest satisfaction and service quality.
• Managed front desk activities, resolving guest issues promptly and efficiently.
• Coordinated staff schedules, ensuring adequate coverage during peak periods.
• Handled cash accurately and prepared deposits.
• Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
• Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
• Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
• Fostered a positive work environment through effective communication and team collaboration.

• Managed leasing operations to maximize occupancy and revenue generation.
• Conducted property tours, showcasing amenities and features to potential residents.
• Oversaw tenant screening processes ensuring compliance with company policies.
• Trained and mentored new leasing staff on best practices and procedures.
• Analyzed market trends to adjust pricing strategies for competitive positioning.
• Built strong relationships with residents, enhancing community engagement and satisfaction.
• Coordinated maintenance requests, ensuring timely resolution and tenant satisfaction.
• Collected, completed, and processed lease applications.

• Assisted prospective tenants with inquiries and property tours.
• Managed lease documentation and ensured compliance with company policies.
• Coordinated tenant move-ins and move-outs, facilitating smooth transitions.
• Maintained accurate records of rental applications and tenant interactions.
• Analyzed market trends to inform pricing strategies for available units.
• Trained new leasing staff on processes and customer service standards.

GPA: 3.890

• Dean's List 2018 / 2019 /2020
• Honor Roll fall and spring 2018/2019/2020