Lisa Miller
Summary
Experienced Property Manager of over 24 years. Experience managing multifamily large and small communities. Experience ranging from managing conventional, income restricted and section 8 communities. Knowledge of Entrata, One site, MRI, Yardi, Amsi. Detailed Property Manager offers administrative and financial analysis expertise paired with excellent communication and time management skills. In-depth knowledge of conflict resolution and mediation techniques. Focused on successfully handling daily operations of rental properties.
Overview
14
14
years of professional experience
Work History
Property Manager
SMG Property Management
01.2013 - Current
- Responsible for Property Operations Management
- Responsible for reaching Leasing and occupancy goals
- Responsible for collections and delinquency
- Monitor budget as well as inside and outside contracts
- Responsible for auditing and maintaining lease files
- Prepare FMO’s
- Responsible for Inspections of turnover units
- Responsible for renewals and resident retention
- Handles resident issues as needed and problem solving
- Handles standard and corporate leases
- Scheduling and communicating with Vendors
- Organizes Resident function
- Managed multisite management company’s Jacksonville properties
- Trained and managed staff multisite.
Property Manager
T&R Properties
- 12.2024
- Responsible for Operations Management
- Responsible for marketing/leasing of apartment and commercial units
- Responsible for maintaining Occupancy and delinquency
- Managed Staff
- Weekly reports
- Monitored budget
- Managed and trained staff
- Audited lease files
- Responsible for FMO’s
- Resolved resident issues as needed.
Assistant Property Manager
Equity Residential
02.2024 - 06.2024
- Responsible for Property Operations Management
- Responsible for occupancy and delinquency goals
- Responsible for managing Leasing and Maintenance staff
- Training Leasing Office Staff
- Responsible for scheduling vendors
- Audited lease files
- Responsible for FMO’s
- Resolved resident issues as needed
- Monitored budget
- Preparing monthly reports.
Assistant Property Manager
Hunters Run (Income Restricted Property)
06.2010 - 06.2011
- Responsible for collections and reaching delinquency goals
- Audited files daily for compliance
- Assisted Leasing staff with Leasing goals
- Inspections
- Prepared FMO’s
- Prepared monthly reports
- Trained and managed staff
- Scheduled vendors
- Assisting in monitoring budget.
Education
Columbus State Community College
Columbus, OHSkills
- Property Operations Management
- Leasing and occupancy goals
- Collections and delinquency
- Budget monitoring
- Lease file auditing
- Resident retention
- Vendor scheduling
- Resident issue handling
- Corporate leases
- Staff management
- Compliance auditing
- Monthly reporting
- Marketing/leasing
- Occupancy and delinquency management
- Communication skills
- Ability to work under pressure
- Award-winning performance
- Property Management
Recognition
- Years of experience Managing Conventional, Income restricted and section 8 properties.
- Communicates well at all levels with complex information, easily and concisely.
- Corresponds proactively with residents, coworkers,, vendors, superiors and general public
- Ability to quickly establish a rapport that motivates individuals to strive for their peak potential.
- Ability to reach deadlines and work under pressure
- Awards for Highest Occupancy and Lowest delinquency
- Awarded Rookie of the year and top Leasing Consultant Diamond Award at Equity Residential
- Property Manager of the Month-SMG Property Management
Timeline
Assistant Property Manager
Equity Residential
02.2024 - 06.2024
Property Manager
SMG Property Management
01.2013 - Current
Assistant Property Manager
Hunters Run (Income Restricted Property)
06.2010 - 06.2011
Property Manager
T&R Properties
- 12.2024
Columbus State Community College
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