Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amanda Macdonald

Mansfield

Summary

Dedicated medical assistant with diverse experience in medical settings, adept in laboratory specimen collection and EKG administration. Maintains comprehensive EHR systems to ensure current patient documentation and enhances care through effective communication and conflict resolution.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Medical Assistant

Hartford Healthcare
East Lyme
12.2024 - Current
  • Performed routine laboratory tests on blood, urine, and other specimens, recorded vitals, and conducted EKGs to support accurate diagnoses
  • Maintained EHR systems by updating patient records, medications, and medical history to ensure comprehensive and current information
  • Oversaw patient check-in by managing chart retrieval, verifying data accuracy, and confirming insurance information
  • Provided hands on screening using electronic measures for virtual visits with providers

Combat Medic

US Army
11.2022 - 02.2024
  • Documented patient assessments, treatments, and outcomes to ensure continuity of care.
  • Resolved interpersonal conflicts through practice and training, enhancing team collaboration.
  • Operated various security systems to ensure a secure environment for patients and staff.

EMT/Security

Plainridge Park Casino
Foxboro
05.2022 - 10.2022
  • Administered medical care for patrons, addressing health concerns promptly
  • Collaborated with safety team to enforce health standards at events, ensuring patron safety
  • Facilitated resolution of patron disputes, maintaining a safe environment
  • Managed dispatch operations for timely response to incidents

PCA

Tempus Unlimited
Norton
06.2020 - 01.2022
  • Assisted patients with mobility in and out of beds, baths, wheelchairs, or automobiles, ensuring comfort and dignity during dressing and grooming
  • Supported patients' personal care by changing bed linens, laundering clothes, cleaning, and assisting with daily living activities to promote hygiene and well-being
  • Direct patients in simple prescribed exercises or in the use of braces or artificial limbs
  • Accompanied clients to doctors' offices and other outings, providing transportation, assistance, and companionship to enhance their quality of life

Education

Masters - Healthcare Administration

University of New Haven
New Haven, CT
05-2026

Bachelor of Arts - Health Science, Anthropology

Stonehill College
Easton, MA
05-2022

Skills

  • EKG management
  • Laboratory specimen collection
  • EPIC system proficiency
  • Patient care coordination
  • Customer Service
  • Patient assessment
  • Electronic health records
  • Care coordination

Certification

  • EMT; National EMS Academy
  • CPR/AED; American Red Cross

Timeline

Medical Assistant

Hartford Healthcare
12.2024 - Current

Combat Medic

US Army
11.2022 - 02.2024

EMT/Security

Plainridge Park Casino
05.2022 - 10.2022

PCA

Tempus Unlimited
06.2020 - 01.2022

Masters - Healthcare Administration

University of New Haven

Bachelor of Arts - Health Science, Anthropology

Stonehill College
Amanda Macdonald