Andrew Mack
Browns Mills,NJ
Summary
Managerial professional and United States Navy veteran leveraging over 18 years of proven experience in maintenance, flight data collection and analysis, logistics, and leadership. Possesses a comprehensive background in leadership, strategic planning, risk management, safety, and critical thinking. Recognized for cross-functional leadership, time management, data analysis, safety management, hazardous material management, training and development, policy writing and implementation, equipment management, personnel supervision, conflict resolution, process improvement, and adherence to core values.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Owner
The Linkin Handyman
Browns Mills, NJ
02.2023 - Current
- Established small Veteran ran Handyman business that will soon be Non-profit to offer small home repairs for those who cannot afford it
- Consulted with customers to assess needs and propose optimal solutions.
- Kept all building areas and equipment functional and well-organized to promote business performance.
Store Manager
Mavis Discount Tire
Lacey Township, NJ
04.2023 - Current
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales by 10% and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed over 50 customer calls per day.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Lead Maintenance Technician
Target
Burlington, NJ
09.2022 - 04.2023
- Generated and completed work orders for repairs, maintenance, and component replacement.
- Maintained air conditioning systems by repairing malfunctioning systems and changing air intake filters.
- Supervised technicians and assigned responsibilities.
Industrial Maintenance Technician
Bonduelle
Florence, NJ
11.2021 - 09.2022
- Dismantled electrical machinery to replace faulty switches and electrical and mechanical system elements.
- Diagnosed, repaired and replaced faulty electrical, electronic and mechanical components to maintain plant safety.
- Performed routine preventive maintenance activities and retained copy of equipment programs as backups.
- Developed, drafted and conducted preventive maintenance procedures to enforce business standards.
Assistant Store Manager
Mavis Discount Tire
Cream Ridge, NJ
10.2020 - 11.2021
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Aviation Structural Mechanic
United States Navy
Naval Air Station Jacksonville And JBMDL
03.2008 - 10.2020
- Performed and managed repairs, troubleshooting, data, and general upkeep of airframes and aircraft structures, aircraft skin and exterior coating, hydraulic systems, pneumatic systems, landing gear systems, braking systems, autonomous controls, tire and wheel, and flight control surfaces; specialized in maintenance management, hydraulic pumps, and electric motors
- Completed 455 maintenance actions, 271 scheduled and 23 phase inspections that enabled company to complete 100% of all scheduled requirements as well as make up for additional 3% of other required flights totaling 446 flights in support of required missions
- Accounted for, calibrated equipment, and managed 112 corporate assets that resulted in zero discrepancies during company’s maintenance and aviation maintenance inspections
- Trained, mentored, and tracked over 315 Sailors, Marines, and civilians with 99% certification rate
- Rebuilt and restored to factory specification over $36.3 million dollars worth of aircraft and support equipment components including engines, electric motors, variable displacement hydraulic pumps, propellers, PTOs, sheet metal and machined assemblies, actuators, and cylinders, amongst several others.
- Conducted airframe, airfoils and flight controls maintenance and logged actions in aircraft log.
- Maintained instrumentation for fuel quantity, altimeters and oil pressure indication.
- Performed daily flight line preflight and post-fight aircraft inspections of hydraulic systems and flight control surfaces.
Aviation Maintenance Technician
United States Navy
NAS Jax And JBMDL
03.2008 - 10.2020
- Maintained aircraft airframe and structural components, flight surfaces and controls, hydraulic and pneumatic control and actuating systems and mechanisms, landing gear systems, and other utility systems; fabricated and repaired metallic and nonmetallic materials
- Monitored and inspected work areas, oversaw 300+ work center tools and 15 tool containers valued at $25K.
- Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention and safety at all times.
- Analyzed data on mishaps and accidents to identify patterns and changes over time
- Able to pinpoint areas where improvements could be made to reduce risk of injuries and incidents
- Applied trend analysis to track part failures and breakdowns, which helped identify potential issues before it led to critical failures
- Calculated aircraft weight and balance, performance and fuel requirements.
- Inspected equipment, systems and components for operational readiness and compliance with standards.
- Trained and instructed subordinates on maintenance procedures.
- Maintained up-to-date and accurate logs and permanent records.
Education
Some College (No Degree) - Business
Rowan College At Burlington County
Pemberton, NJSkills
- Leadership
- Effective Time Management
- Adaptability
- Ability to Work Under Pressure
- Customer Service
- Aircraft Repair and Maintenance
- Record Maintenance Systems
- Engine Repair
- Diagnosing Problems
- Quality Control
- Preventive Maintenance
- Welding and painting
- Hydraulic equipment installation
- Tool control management
- HAZMAT handling
- Strong communication
Certification
- C-130T Airframes Powerplant Pipeline Training - November 2018
- Aviation Warfare Specialist, P-3 Platform Unit - May 2012
- Welding Certification - September 2013
- United States Navy's Sailor of the Quarter - April 2011
- United States Navy's Junior Sailor of the Quarter - September 2017
- Certificate of Training in Aircraft Paint, Finish and Insignia - February 2011
- Certificate of Training in Aircraft Corrosion Control - August 2010
- United States Navy's Blue Jacket of the Quarter - April 2011
- Certificate of Completion for Lean Six Sigma Green Belt Course - December 2012
- Certificate of Achievement for CPI Yellow Belt - October 2012
- United States Navy's Blue Jacket of the Quarter - September 2012
- Certificate of Completion for Common Core Course Including 25 hours of basic corrosion control - May 2009
Timeline
Store Manager
Mavis Discount Tire
04.2023 - Current
Owner
The Linkin Handyman
02.2023 - Current
Lead Maintenance Technician
Target
09.2022 - 04.2023
Industrial Maintenance Technician
Bonduelle
11.2021 - 09.2022
Assistant Store Manager
Mavis Discount Tire
10.2020 - 11.2021
Aviation Maintenance Technician
United States Navy
03.2008 - 10.2020
Aviation Structural Mechanic
United States Navy
03.2008 - 10.2020
Some College (No Degree) - Business
Rowan College At Burlington County