Amanda Martens
Highland Park,IL
Summary
Experienced and licensed esthetician with a strong focus on delivering exceptional customer service. Demonstrates ability to quickly grasp and master new techniques, consistently striving for excellence in all aspects of work. Committed to providing personalized skincare solutions that meet the unique needs of each client. Adept at creating a relaxing and comfortable environment, ensuring a positive experience for every individual.
Overview
17
17
years of professional experience
Work History
Amanda Martens Skincare
Self Employed
05.2022 - Current
- Enhanced customer satisfaction by providing personalized skincare consultations and product recommendations.
- Met sales goals by building customer relations and recruiting new customers, increasing likelihood of repeat business.
- Examined merchandise and took inventory to identify items to be reordered and replenished.
- Established trust with clients by maintaining confidentiality regarding personal information and treatment history.
Esthetician
Hand and Stone Massage and Facial Spa
03.2021 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, LED therapy, DiamondGlow, and Cryo-body/Cryo-facials.
- Discussed procedures and treatment options with clients.
- Boosted spa revenue, introducing innovative skin care treatments and packages.
Licensed Esthetician
Mario Tricoci Hair Salons And Day Spas
09.2021 - 07.2022
- Analyzed skin condition and made appropriate product recommendations.
- Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, LED therapy, and Hydrafacials.
- Demonstrated proficiency in various waxing services, resulting in smooth skin with minimal discomfort for clients.
Seasonal Retail Sales Associate
Sephora
10.2013 - 01.2014
- Makeup selection and recommendations for clients
- Cashier
Flight Attendant
SkyWest Airlines
06.2007 - 06.2010
- Balanced the primary responsibilities of passenger safety and customer service before, during, and after every flight
- Consistently scored high on difficult recurrent training tests
- Responsible for emergency response steps in critical situations
- Safety equipment and procedures specific to multiple types of airplanes
- Perfect Attendance Award and Perfect Line Checks
Education
Licensed Esthetician - Esthetics Program
Tricoci University
Libertyville, Illinois02.2021
Majored in Travel and Tourism -
Sinclair Community College
Dayton, Ohio03.2007
Skills
- Ingredient Knowledge
- Facial Treatments
- Skin analysis
- Brand familiarity
- Anti-aging solutions
- Acne management
- Skincare Trends
- Sun protection
- Personalized routines
- Client Relationship Building
Timeline
Amanda Martens Skincare
Self Employed
05.2022 - Current
Licensed Esthetician
Mario Tricoci Hair Salons And Day Spas
09.2021 - 07.2022
Esthetician
Hand and Stone Massage and Facial Spa
03.2021 - Current
Seasonal Retail Sales Associate
Sephora
10.2013 - 01.2014
Flight Attendant
SkyWest Airlines
06.2007 - 06.2010
Licensed Esthetician - Esthetics Program
Tricoci University
Majored in Travel and Tourism -
Sinclair Community College