Amanda May
Stuart,FL
Summary
Knowledgeable Digital Styling & Selling Assistant with a strong background in creating personalized and fashion-forward looks for clients. Adept at managing high-profile client relationships and providing exceptional styling guidance. Demonstrated expertise in color techniques and precision cutting, fostering client loyalty and satisfaction.
Overview
8
8
years of professional experience
Work History
Senior Stylist
Stitch Fix
San Francisco
01.2022 - Current
- Entered and retrieved information in computer databases to understand client preferences, prepare looks, and support client experiences.
- Generated sales through optimized visual merchandising.
- Maintained detailed client records, including sizes, preferences, and purchase history, to enable curated wardrobes.
- Delivered exceptional guest service, addressing inquiries promptly, anticipating needs, and resolving issues to enhance customer satisfaction.
- Managed order fulfillment workflows, from placing orders to delivery and vendor coordination.
Administrative Specialist
Commonwealth Financial
Waltham
01.2022 - 09.2023
- Created and maintained filing systems for records and documents, ensuring compliance with company standards.
- Logged customer interactions and service requests in the CRM system, ensuring accurate and up-to-date records.
- Managed 30 incoming calls, emails, and faxes using appropriate etiquette, handling inquiries, and routing calls effectively.
- Assisted with administrative tasks, including typing reports, preparing correspondence, and scheduling meetings.
- Supported cross-functional teams by providing clerical and organizational assistance, fostering a positive and productive work environment.
- Coordinated scheduling for executive meetings, optimizing time management and resource allocation.
Operations Support
CorVel
Lawrenceville
08.2018 - 10.2021
- Oversaw customer inquiries and complaints via phone, email, and chat, providing timely and accurate responses.
- Meet or exceed productivity guidelines to ensure engagement sustainability.
- Maintain patient confidentiality by adhering to HIPAA regulations and safeguarding sensitive information.
- Participated in team meetings and training sessions to stay updated on product knowledge and customer service best practices.
- Managed patient complaints and issues with empathy and professionalism, ensuring satisfactory resolutions.
Education
Some College (No Degree) - Business Administration
Georgia Perimeter College
DunwoodySkills
- Microsoft Office/Google Suite
- Digital Styling Software
- Attention to Detail
- Wardrobe Coordination
- Administrative Support
- Client Management
Timeline
Senior Stylist
Stitch Fix
01.2022 - Current
Administrative Specialist
Commonwealth Financial
01.2022 - 09.2023
Operations Support
CorVel
08.2018 - 10.2021
Some College (No Degree) - Business Administration
Georgia Perimeter College