Amanda McAdory
Fraser,MI
Summary
Dedicated and personable professional with a strong background in customer service, sales, and operations. Bringing several years of experience delivering exceptional client experiences in fast-paced service environments, combined with 4+ years in client-facing logistics and sales roles. Skilled in relationship building, problem-solving, and communication, with a natural ability to anticipate customer needs and resolve issues effectively. Known for maintaining professionalism under pressure and creating positive, lasting impressions.
Overview
7
7
years of professional experience
Work History
Senior Logistics Account Executive
Total Quality Logistics
Troy, MI
11.2020 - 05.2024
- Extensive experience in full-cycle logistics sales, from prospecting and lead generation to closing high-value accounts. Proven ability to build and maintain strong client relationships that drive retention and repeat business. Skilled in coordinating freight operations, optimizing routing, negotiating competitive rates, and leveraging KPI analysis to improve efficiency, service levels, and overall account performance.
Head Server
Antonio’s Italiana Cucina
Dearborn Heights, MI
08.2017 - 10.2020
- Delivered friendly and efficient service to ensure a pleasant dining experience to all guests. Skillfully addressing and anticipating guest needs through careful observation, inquisition, and active listening.
Administrative Intern
Michigan Medicine
Ann Arbor, MI
01.2019 - 04.2019
- Served as an Administrative Intern who supported clinic leadership by collecting and analyzing operational and financial data. Leveraged Finance BI and Epic applications to compile monthly metrics and assisted in quarterly reporting. Contributed to monitoring key performance indicators and ensuring clinic activities aligned with established goals and performance expectations.
Education
Bachelors of Science - Health Administration
Eastern Michigan University
05-2019
Skills
- B2B
- Sales strategy development
- Demand forecasting
- Pricing analysis
- Marketing
- Domestic/International logistics
- Team leadership
- Customer relations
- Cross-functional coordination
Timeline
Senior Logistics Account Executive
Total Quality Logistics
11.2020 - 05.2024
Administrative Intern
Michigan Medicine
01.2019 - 04.2019
Head Server
Antonio’s Italiana Cucina
08.2017 - 10.2020
Bachelors of Science - Health Administration
Eastern Michigan University