Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

AMANDA M. CARTER

Stafford,VA

Summary

Client-focused professional with a proven track record in relationship management, program development, and data-driven performance optimization. Experienced in managing client accounts, building strategic partnerships, and implementing tailored solutions to drive satisfaction and retention. Adept at aligning services with client needs, leveraging analytics to improve outcomes, and fostering collaboration to achieve organizational goals. Skilled at managing multimillion-dollar budgets, ensuring compliance, and delivering results in diverse industries.

Overview

6
6
years of professional experience

Work History

Business Development Representative Candidate

Re:Work Training
08.2024 - Current
  • Built and maintained a pipeline of high-impact prospects, generating consistent interest in volunteer programs
  • Managed outbound campaigns across multiple channels, exceeding lead-generation and engagement targets
  • Leveraged tools like Hunter, Apollo.io, and LinkedIn Sales Navigator to optimize outreach and track engagement
  • Conducted discovery calls to align client needs with organizational opportunities, fostering long-term partnerships
  • Partnered with internal teams to drive volunteer interest, ensuring alignment with mission objectives

Interim Executive Director

LGBT Center of Central PA
01.2024 - 06.2024
  • Strengthened client and partner relationships, resulting in a 15% increase in program funding and community engagement
  • Developed tailored programs for underserved groups, achieving a 20% growth in participation within six months
  • Managed a $1M budget, optimizing resource allocation to support 10% year-over-year growth in services offered
  • Improved team productivity by 20% through the implementation of a monthly administrative day for process refinement
  • Enhanced organizational visibility through targeted engagement strategies, leading to a 30% rise in social media engagement and event attendance

Site Director

GLO Harrisburg, LGBT Center of Central PA
01.2019 - 01.2023
  • Directed client-focused operations, resulting in a 20% increase in program participation year over year
  • Designed and launched a housing program, moving clients from homelessness to stable housing at a consistent rate
  • Built strategic relationships with local businesses and agencies, increasing job placements by 30% annually
  • Led data-driven initiatives to refine service delivery, improving client satisfaction scores by an estimated 25%
  • Reduced food insecurity among clients by connecting them to essential resources and services

Education

Juris Doctor -

George Washington University Law School
01.2010

Bachelor of Arts - French & Business Administration

Howard University
01.2006

Skills

  • Client Relationship Management
  • Strategic Account Growth
  • Program Implementation
  • Data-Driven Decision Making
  • Cross-Functional Collaboration
  • Compliance & Risk Management
  • Client relations
  • Customer retention
  • Strategic planning
  • Team leadership
  • Problem-solving
  • Excellent communication

Languages

French
Limited Working

Interests

  • Artificial Intelligence (AI) and Machine Learning
  • AI900 Azure
  • Youth Development Programs
  • The arts

Timeline

Business Development Representative Candidate

Re:Work Training
08.2024 - Current

Interim Executive Director

LGBT Center of Central PA
01.2024 - 06.2024

Site Director

GLO Harrisburg, LGBT Center of Central PA
01.2019 - 01.2023

Bachelor of Arts - French & Business Administration

Howard University

Juris Doctor -

George Washington University Law School

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AMANDA M. CARTER