Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda McBay

Broussard,LA

Summary

Ambitious English graduate looking for a position where my education and experience will be fully utilized with the ability to grow with the company. Focused and friendly with a strong drive to succeed. Accomplished in managing high-volume environments and crafting innovative solutions, demonstrating exceptional critical thinking and time management abilities.

Overview

10
10
years of professional experience

Work History

Server/ Bartender

Charley Gs
06.2020 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
  • Cultivated warm relationships with regular customers.
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.

Server/Lead Server

Fiery Crab
06.2018 - 03.2020
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Trained new Hostess, Cashier, Bartenders and Serving staff.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Team Member

Kids World Indoor Play Arena
08.2019 - 02.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained a clean party area at all times.
  • Tracked scheduling times and made certain parties began and ended with timeliness.
  • Hosted parties as large as 35 children.
  • Worked in the kitchen preparing popcorn, food and drinks.

Cashier

Little Veron's
01.2015 - 06.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Sales Associate

T.J. Maxx
09.2014 - 01.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Managed returns and exchanges, resolving customer issues promptly and professionally.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Restocked shelves and organized displays in alignment with merchandising standards.

Education

Bachelor of Arts - English

University of Louisiana At Lafayette
Lafayette, LA
12.2019

High School Diploma -

Lafayette High School
Lafayette, LA
05.2015

Skills

  • Strong Work Ethic
  • Quick Learner
  • Adaptability
  • Communication
  • Critical Thinking
  • Time Management Strength
  • Customer Service
  • Planning and Organizing
  • Editing and Proofreading
  • Effective Writing

Timeline

Server/ Bartender

Charley Gs
06.2020 - Current

Team Member

Kids World Indoor Play Arena
08.2019 - 02.2020

Server/Lead Server

Fiery Crab
06.2018 - 03.2020

Cashier

Little Veron's
01.2015 - 06.2018

Sales Associate

T.J. Maxx
09.2014 - 01.2015

Bachelor of Arts - English

University of Louisiana At Lafayette

High School Diploma -

Lafayette High School
Amanda McBay