Amanda McBay
Broussard,LA
Summary
Ambitious English graduate looking for a position where my education and experience will be fully utilized with the ability to grow with the company. Focused and friendly with a strong drive to succeed. Accomplished in managing high-volume environments and crafting innovative solutions, demonstrating exceptional critical thinking and time management abilities.
Overview
10
10
years of professional experience
Work History
Server/ Bartender
Charley Gs
06.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
- Cultivated warm relationships with regular customers.
- Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
Server/Lead Server
Fiery Crab
06.2018 - 03.2020
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Trained new Hostess, Cashier, Bartenders and Serving staff.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Team Member
Kids World Indoor Play Arena
08.2019 - 02.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained a clean party area at all times.
- Tracked scheduling times and made certain parties began and ended with timeliness.
- Hosted parties as large as 35 children.
- Worked in the kitchen preparing popcorn, food and drinks.
Cashier
Little Veron's
01.2015 - 06.2018
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Sales Associate
T.J. Maxx
09.2014 - 01.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers complete purchases, locate items, and join reward programs.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Maintained clean sales floor and straightened and faced merchandise.
- Restocked shelves and organized displays in alignment with merchandising standards.
Education
Bachelor of Arts - English
University of Louisiana At Lafayette
Lafayette, LA12.2019
High School Diploma -
Lafayette High School
Lafayette, LA05.2015
Skills
- Strong Work Ethic
- Quick Learner
- Adaptability
- Communication
- Critical Thinking
- Time Management Strength
- Customer Service
- Planning and Organizing
- Editing and Proofreading
- Effective Writing
Timeline
Server/ Bartender
Charley Gs
06.2020 - Current
Team Member
Kids World Indoor Play Arena
08.2019 - 02.2020
Server/Lead Server
Fiery Crab
06.2018 - 03.2020
Cashier
Little Veron's
01.2015 - 06.2018
Sales Associate
T.J. Maxx
09.2014 - 01.2015
Bachelor of Arts - English
University of Louisiana At Lafayette
High School Diploma -
Lafayette High School