MaKailee McGhee
Parkville,MO
Summary
An experienced individual with an outgoing personality and excellent interpersonal communication skills. Extremely hard working and self- motivated with a dedication to providing high quality work ethic. Continuous learner seeking knowledge and advancement. Self-motivated; able to set effective priorities and implement decisions to achieve immediate and long-term goals. Easily adaptable to new concepts and responsibilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server/ Bartender
Johnnys Tavern
1310 Grand Blvd Kansas City, MO 64106 United Stat
09.2024 - Current
- Maintained a clean and organized bar area to ensure efficient service and compliance with health standards.
- Provided exceptional customer service by actively listening to customer preferences and making personalized recommendations.
- Processed cash and credit transactions accurately while ensuring a seamless checkout experience for patrons.
- Assisted in training new staff members on menu items, drink preparation, and customer service protocols.
- Prepared and served a variety of beverages, including cocktails, beer, and wine, while adhering to standard recipes.
- Addressed and resolved customer complaints effectively, maintaining a positive dining experience.
- Collaborated with kitchen staff to ensure accurate order preparation and timely service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Old Chicago Pizza
Kansas City, MO
12.2022 - 10.2024
- Boost customer base and establish repeat clientele
- Verify the accuracy of charges, deliver customer checks, and ensure prompt processing of transactions
- Performed inventory of all liquor, beer/wine, glassware, and other items
- Prepared and served mixed drinks, beer, wine, and snack foods to patrons
Smoothie King Shift Leader
Smoothie King
Kansas City, MO
05.2020 - 04.2023
- Organized, coordinated and executed a strong team during each shift
- Assigned duties and specific responsibilities to other staff members
- Provided a safe, fun and rewarding environment for other staff and customers
Hostess
54th Street
Kansas City, MO
12.2021 - 08.2022
- Seating guests, handling reservations and answering guest phone calls
- Providing guests with menus and engaging with guests if they have initial questions.
- Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
- Responding to complaints and helping to resolve them.
Education
No Degree - Special Education
Maple Woods
Kansas City, MOHigh school diploma - undefined
Park Hill South High School
Kansas City, MO05.2022
Skills
- Serving Experience (3 years)
- Shift Management (4 years)
- Time management (5 years)
- Host/Hostess
- Food Safety
- Restaurant Experience
- Organizational skills
- Professional appearance
- Strong work ethic
- Exceptional customer service
- Guest engagement
Certification
- Food Handler Certification
- Driver's License
Timeline
Server/ Bartender
Johnnys Tavern
09.2024 - Current
Server
Old Chicago Pizza
12.2022 - 10.2024
Hostess
54th Street
12.2021 - 08.2022
Smoothie King Shift Leader
Smoothie King
05.2020 - 04.2023
High school diploma - undefined
Park Hill South High School
No Degree - Special Education
Maple Woods